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CylanceOPTICS vs WithSecure Elements Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.7
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Sentiment score
1.0
WithSecure Elements EDR provided significant ROI by reducing response times, minimizing malware impact, and enhancing endpoint visibility and integration.
 

Customer Service

Sentiment score
5.8
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
Sentiment score
1.0
WithSecure Elements EDR support is mixed, with issues like delays and false positives, but some users find it stable.
 

Scalability Issues

Sentiment score
6.3
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
Sentiment score
10.0
WithSecure Elements EDR is scalable, catering to various organizational sizes with flexible licensing and proven effectiveness across users.
 

Stability Issues

Sentiment score
9.4
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
Sentiment score
7.5
WithSecure Elements EDR is stable and reliable with occasional issues like high resource usage and cloud dashboard slowdowns.
The system is stable with WithSecure Elements Endpoint Detection and Response.
 

Room For Improvement

CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
WithSecure Elements needs improvements in false positives, mobile usability, reporting, RAM usage, pricing, and clearer documentation.
 

Setup Cost

CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
WithSecure Elements pricing is competitive and justified by capabilities, though value perceptions vary among enterprise buyers.
 

Valuable Features

CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
WithSecure Elements provides encrypted drive access, unified endpoint management, antivirus, EDR, system updates, stability, scalability, and competitive pricing.
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
WithSecure Elements Endpoin...
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
7
Ranking in other categories
Extended Detection and Response (XDR) (31st)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of WithSecure Elements Endpoint Detection and Response is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Subhadip Pakrashi - PeerSpot reviewer
Performance is competitive while setup support needs improvement
From a technical perspective, the product has no issues. The main consideration is cost, as customers are unwilling to pay high amounts for security solutions. I purchase the product from CrowdStrike and sell it to customers. CylanceOPTICS is now owned by North Arctic, after being acquired from BlackBerry, who had previously acquired it from Cylance. When customers approached us wanting an EDR product with technical capabilities, we presented two choices: CrowdStrike and CylanceOPTICS. While both products were good, CylanceOPTICS was chosen based on price-performance ratio. The solution serves primarily data center businesses and other companies. The product's features, reporting, and alert generation were well-received by customers. Though CrowdStrike has excellent features, CylanceOPTICS proved more cost-effective. The interface is somewhat complex, but this is appropriate for a security product. A technical team is essential for successful implementation. I rate this solution 8 out of 10.
Mark Feldman - PeerSpot reviewer
Dashboard offers comprehensive views with efficient system updates and integration
There is one significant issue with WithSecure Elements Endpoint Detection and Response. For computers with limited RAM, such as 16 gigabytes, the software is not optimal as it requires between four to six gigabytes of RAM to run. I don't use the Threat Intelligence feature from WithSecure Elements Endpoint Detection and Response as it requires extra activation, which I have not implemented.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
11%
Insurance Company
8%
Comms Service Provider
8%
Comms Service Provider
22%
Computer Software Company
18%
Manufacturing Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
I am not aware of the exact pricing and list prices currently. We received special pricing on multiple occasions.
What is your experience regarding pricing and costs for F-Secure Elements Endpoint Detection and Response?
WithSecure Elements Endpoint Detection and Response's licensing costs are yearly.
What needs improvement with F-Secure Elements Endpoint Detection and Response?
There is one significant issue with WithSecure Elements Endpoint Detection and Response. For computers with limited RAM, such as 16 gigabytes, the software is not optimal as it requires between fou...
 

Also Known As

No data available
F-Secure Elements Endpoint Detection and Response, F-Secure Rapid Detection and Response, F-Secure RDR
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Blackfin
Find out what your peers are saying about CylanceOPTICS vs. WithSecure Elements Endpoint Detection and Response and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.