


Kaspersky Endpoint Detection and Response Expert and CylanceOPTICS compete in the endpoint security solutions category. Kaspersky appears to have the upper hand in comprehensive endpoint protection, but CylanceOPTICS excels in AI integration and offline functionality.
Features: Kaspersky offers comprehensive endpoint protection, scalability, and ease of use. It integrates well within larger IT environments and has robust network monitoring capabilities. CylanceOPTICS features strong AI integration, works effectively offline, and provides excellent network visibility. Its lightweight design allows for seamless operation in various conditions.
Room for Improvement: Kaspersky needs to address its heavy system resource use, improve integration capabilities further, and develop an incident response module. Its cloud-based offerings should be expanded to match solutions like CrowdStrike. CylanceOPTICS should enhance false positive management, scalability for large enterprises, and explore more advanced machine learning capabilities. Improvements in its alert systems and marketing efforts are also necessary for greater visibility.
Ease of Deployment and Customer Service: Kaspersky offers various deployment options, primarily on-premises, but needs to improve its customer support response times. Although faster service is available at a premium, it has a wider deployment base. CylanceOPTICS supports both public cloud and on-premises environments but lacks adequate technical support resources. Both products receive mixed reviews for customer service.
Pricing and ROI: Kaspersky's pricing is competitive, making it appealing to small and medium businesses for its value relative to its features. CylanceOPTICS has medium-range pricing and is considered affordable, though some view other products as offering better cost-effectiveness. The ROI varies with deployment scale and organizational needs, with both solutions providing different levels of returns.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
The pricing is nominal when we compare it with other solutions.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Kaspersky Next EDR Expert | 1.3% |
| CylanceOPTICS | 0.6% |
| Other | 94.7% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 4 |
| Large Enterprise | 18 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CylanceOPTICS utilizes cutting-edge AI and ML to offer proactive threat management, ensuring robust security even when offline. Its integration with SIEM systems provides enhanced network visibility and behavior analytics to detect and mitigate threats effectively.
CylanceOPTICS is an AI-driven endpoint detection and response tool engineered to tackle zero-day threats with offline functionality, AI monitoring, and auto-containment features. Its behavior analytics rapidly identifies anomalies, while lightweight construction ensures seamless SIEM integration. Designed for proactive threat anticipation, it creates effective logs and collects endpoint data to boost network visibility. Though highly trusted, there’s room for improvement in detection speed, management processes, and scalability for larger enterprises. Some users report frequent false positives, limited reporting, and automation, while contextual analysis and alerting require refinement. Adequate technical and local support presence is needed for broader market reach.
What are the key features of CylanceOPTICS?Organizations in finance and healthcare sectors predominantly implement CylanceOPTICS for its intelligent intrusion detection capabilities and offline functionality. It's instrumental in detecting, quarantining malware, and mitigating threats like ransomware while ensuring processes revert to recovery points post updates, adding value to its exceptional threat detection capabilities in these industries.
Kaspersky Endpoint Detection and Response Expert is a robust cybersecurity tool that delivers protection against cyberthreats while enhancing visibility and response capabilities for IT security teams.
This comprehensive solution integrates with Endpoint Protection Platform to block and detect cyberthreats while providing tools for IT security professionals. Backed by 30 years of experience, it is trusted by over 600 enterprise customers, safeguarding more than 2.5 million endpoints across the globe. The system is built with a powerful set of detection engines, enabling proactive threat investigation with clear visualization. It features an open architecture supporting broad integration capabilities, making it versatile for diverse IT environments.
What are the key features of Kaspersky Endpoint Detection and Response Expert?In industries such as finance, healthcare, and corporate IT, Kaspersky Endpoint Detection and Response Expert is employed for network and endpoint security, shielding against malware, zero-day threats, and unauthorized access. It empowers these sectors with enhanced threat intelligence, secure data protection, and effective patch management, facilitating robust protection across diverse ecosystems.
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