We performed a comparison between Cybereason XDR and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"The integration between all the Defender products is the most valuable feature."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The solution has an investigation feature, which is useful for building storylines."
"Cybereason XDR's most useful feature is the investigation."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"The most valuable features are the range and restriction."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring."
"The tool gives inconsistent answers and crashes a lot."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The support team is not competent or responsive."
"The solution does not offer a unified response and standard data."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"Cybereason's customer support could be better."
"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"I would like to have a built-in firewall, rather than having to integrate one."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
Cybereason XDR is ranked 18th in Extended Detection and Response (XDR) with 2 reviews while Intercept X Endpoint is ranked 8th in Extended Detection and Response (XDR) with 101 reviews. Cybereason XDR is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of Cybereason XDR writes "Provides effective incident response and investigation features". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cybereason XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, Cynet, TEHTRIS XDR and Trend Vision One, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cybereason XDR vs. Intercept X Endpoint report.
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