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Cybereason Managed Detection & Response vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.3% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.
Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"Automated information on zero-day threats is provided without us needing to ask."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The customer service is really good."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
"ThreatLocker is worth every penny and a couple more."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
"We stopped two attacks so far."
"Customer service and support are exceptional."
 

Cons

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
 

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"ThreatLocker is worth every penny and a couple more."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"It has been excellent."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Performing Arts
9%
Computer Software Company
30%
Retailer
13%
Comms Service Provider
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Also Known As

Cybereason MDR
No data available
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Information Not Available
Find out what your peers are saying about Cybereason Managed Detection & Response vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: April 2025.
857,162 professionals have used our research since 2012.