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Cybereason Managed Detection & Response vs ThreatLocker Cyber Hero MDR comparison

Cybereason and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. Cybereason is ranked #24 with an average rating of 8.0, while ThreatLocker is ranked #12 with an average rating of 9.1. Cybereason holds a 0.2% mindshare in MDR, compared to ThreatLocker’s 0.5% mindshare. Additionally, 100% of Cybereason users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.
Cybereason Managed Detectio...
Read 4 Cybereason Managed Detection & Response reviews
  • 915 Views
  • 109 Comparison Views
100% willing to recommend
ThreatLocker Cyber Hero MDR
Read 9 ThreatLocker Cyber Hero MDR reviews
  • 134 Views
  • 94 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 23, 2025

Cybereason Managed Detection & Response and ThreatLocker Cyber Hero MDR are in the cybersecurity space, with Cybereason having an advantage in pricing and support, while ThreatLocker leads in features.

Features: Cybereason Managed Detection & Response includes advanced behavioral analytics, threat detection, and response capabilities. ThreatLocker Cyber Hero MDR offers extensive application control, endpoint protection, and a comprehensive security solution.

Ease of Deployment and Customer Service: Cybereason Managed Detection & Response features a seamless deployment process and responsive customer service. ThreatLocker Cyber Hero MDR provides a structured deployment model with hands-on support and attentive customer service.

Pricing and ROI: Cybereason Managed Detection & Response has a competitive pricing model offering strong ROI. ThreatLocker Cyber Hero MDR may have higher setup costs, but its features justify the price.

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To learn more, read our detailed Cybereason Managed Detection & Response vs. ThreatLocker Cyber Hero MDR Report (Updated: April 2025).
Buyer's Guide
Cybereason Managed Detection & Response vs. ThreatLocker Cyber Hero MDR
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.3% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.
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AP
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick reaction and the ability to restore the state before within a short time are significant."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"Automated information on zero-day threats is provided without us needing to ask."
"Customer service and support are exceptional."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
"We stopped two attacks so far."
"It's secure, and we know it's secure."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"The customer service is really good."
More ThreatLocker Cyber Hero MDR pros
 

Cons

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
More ThreatLocker Cyber Hero MDR cons
 

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"ThreatLocker is worth every penny and a couple more."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"It has been excellent."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Real Estate/Law Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
See all answers
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
See all answers
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
See all answers
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
It has been excellent.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions. ...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
I'm one of the managers and cofounders at my company, and one of my focuses for our clients is in security and implementing security in such a way that we have the control necessary to be able to t...
See all answers
 

Comparisons

No data available
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Huntress Managed EDR vs ThreatLocker Cyber Hero MDR
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Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR Logo
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More ThreatLocker Cyber Hero MDR Competitors
 

Product Reports

Buyer's Guide
Cybereason Managed Detection & Response
April 2025
Cybereason Managed Detection & Response reportDownload Cybereason Managed Detection & Response product report
Buyer's Guide
ThreatLocker Cyber Hero MDR
April 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
 

Also Known As

Cybereason MDR
No data available
 

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker
 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
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Buyer's Guide
Cybereason Managed Detection & Response vs. ThreatLocker Cyber Hero MDR
April 2025
Free Report: Cybereason Managed Detection & Response vs. ThreatLocker Cyber Hero MDR
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