Binary Defense MDR vs ThreatLocker Cyber Hero MDR comparison

Binary Defense and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #9 with an average rating of 9.4, while ThreatLocker is ranked #11 with an average rating of 9.1. Binary Defense holds a 0.6% mindshare in MDR, compared to ThreatLocker’s 1.0% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

3,668 Views
1,761 Comparison Views

100% willing to recommend

ThreatLocker Cyber Hero MDR

Read 9 ThreatLocker Cyber Hero MDR reviews

446 Views
446 Comparison Views

100% willing to recommend

Binary Defense MDR

ThreatLocker Cyber Hero MDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 5, 2025

Binary Defense MDR and ThreatLocker Cyber Hero MDR are key players in the managed detection and response market. Binary Defense MDR appears to have a slight advantage due to its customization capabilities and comprehensive support that integrates seamlessly with existing systems.

Features: Binary Defense MDR offers customization and integration with existing security tools, 24/7 monitoring, and quick response times. ThreatLocker Cyber Hero MDR is known for its ringfencing feature, which controls application behavior, as well as its fast detection and remediation capabilities, helping to enhance security posture.

Room for Improvement: Binary Defense MDR could expand non-English support, improve API integration, and offer more personalized communication. ThreatLocker Cyber Hero MDR struggles with authentication processes and pricing accessibility for small businesses, and users call for better training and reporting.

Ease of Deployment and Customer Service: Binary Defense MDR provides versatile deployment options, including hybrid cloud environments, and receives positive feedback for technical support. ThreatLocker Cyber Hero MDR is praised for smooth public cloud deployments and responsive support, though improvements are needed in knowledge sharing among support staff.

Pricing and ROI: Binary Defense MDR is competitively priced, offering cost savings by replacing multiple security products and reducing the need for extra in-house analysts. ThreatLocker Cyber Hero MDR's pricing is higher for small companies but its security enhancements are valued for financial savings. Both solutions offer strong ROI through risk reduction and operational efficiency.

To learn more, read our detailed Binary Defense MDR vs. ThreatLocker Cyber Hero MDR Report (Updated: September 2025).

Buyer's Guide

Binary Defense MDR vs. ThreatLocker Cyber Hero MDR

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

9th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ThreatLocker Cyber Hero MDR

Ranking in Managed Detection and Response (MDR)

11th

Average Rating

9.2

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, down from 0.6% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Binary Defense MDR	0.6%
ThreatLocker Cyber Hero MDR	1.0%
Other	98.4%

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Andres Plaza

President & Chief Executive Officer at OneconnectionIT

Enables granular control through Ringfencing and works seamlessly for us as an MSP

The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The case interface is Binary Defense MDR's most valuable feature."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

More Binary Defense MDR pros

"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."

"Customer service and support are exceptional."

"I believe it is probably the best around."

"ThreatLocker is worth every penny and a couple more."

"The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run."

"We stopped two attacks so far."

"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."

"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."

More ThreatLocker Cyber Hero MDR pros

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

More Binary Defense MDR cons

"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."

"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."

"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."

"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."

"It would be great if they handled patch management, and I am aware that they are currently working on it."

"If there is any aspect to improve, perhaps affordability for small businesses could be considered."

"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."

"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."

More ThreatLocker Cyber Hero MDR cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

More Binary Defense MDR pricing and cost advice

"It has been excellent."

"ThreatLocker is worth every penny and a couple more."

"The pricing is not so bad. My clients do not like it, but they are following our pricing."

"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

27%

Retailer

10%

Comms Service Provider

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	8

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

See all answers

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?

The pricing is cost-efficient and provides good value given the level of security enhancement it provides.

See all answers

What needs improvement with ThreatLocker Cyber Hero MDR?

There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...

See all answers

What is your primary use case for ThreatLocker Cyber Hero MDR?

Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...

See all answers

Comparisons

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Compared 28% of the time

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Compared 28% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 23% of the time

VMware Carbon Black Endpoint vs Binary Defense MDR

Compared 21% of the time

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Arctic Wolf Managed Detection and Response vs ThreatLocker Cyber Hero MDR

Compared 41% of the time

Huntress Managed EDR vs ThreatLocker Cyber Hero MDR

Compared 26% of the time

CompassOne by Blackpoint Cyber vs ThreatLocker Cyber Hero MDR

Compared 19% of the time

CrowdStrike Falcon Complete MDR vs ThreatLocker Cyber Hero MDR

Compared 14% of the time

More ThreatLocker Cyber Hero MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

October 2025

Download Binary Defense MDR product report

Buyer's Guide

ThreatLocker Cyber Hero MDR

September 2025

Download ThreatLocker Cyber Hero MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?

Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
Automated Response: Rapidly addresses threats to minimize potential impact.
Customizable Policies: Tailors security measures to specific business requirements.
Comprehensive Reporting: Offers detailed insights into threat landscapes.

What benefits or ROI should users look for in reviews?

Improved Security Efficiency: Streamlines threat detection and response activities.
Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
Cost-Effectiveness: Reduces the need for frequent manual interventions.
Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

Buyer's Guide

Binary Defense MDR vs. ThreatLocker Cyber Hero MDR

September 2025

Free Report: Binary Defense MDR vs. ThreatLocker Cyber Hero MDR

Find out what your peers are saying about Binary Defense MDR vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: September 2025.

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