We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"This is stable and scalable."
"It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The dashboard is very good and you can consider it as an interactive UI."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The initial setup process is straightforward."
"The solution is efficient."
"For me, the technical support is good."
"The most valuable feature is Data Loss Prevention (DLP)."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable features are the anti-malware and antivirus capabilities."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Able to quarantine any malware."
"It helps us quickly address potential issues and provides us with valuable insights."
"Performance is very good."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR can be improved by providing more detailed reporting."
"Detections could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The product's reporting isn't great."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"They need to improve their technical support services."
"I feel that the product lacks reporting features and needs improvement."
"It initially took some time to deploy."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The reporting feature needs improvement."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"The cost is very high and it should be lower to be more competitive."
"Lacking analytics and a machine learning technique."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Notifications are not very good with Trend Micro."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
More Cybereason Endpoint Detection & Response Pricing and Cost Advice →
Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our Cybereason Endpoint Detection & Response vs. Trend Micro ServerProtect report.
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