Sophos EPP Suite and Cybereason Endpoint Detection & Response compete in the endpoint protection category. Sophos has the upper hand in pricing and support, while Cybereason is favored for its superior features.
Features: Sophos EPP Suite offers advanced threat detection, strong integration capabilities, and robust endpoint protection. Cybereason Endpoint Detection & Response features comprehensive threat hunting, real-time response, and proactive threat mitigation.
Room for Improvement: Sophos EPP Suite needs better reporting tools, a reduction in false positives, and improved user-friendliness. Cybereason Endpoint Detection & Response could enhance performance speed, add more automated tasks, and refine some of its complex features.
Ease of Deployment and Customer Service: Sophos EPP Suite is known for its straightforward deployment process and responsive customer support. Cybereason Endpoint Detection & Response provides a robust deployment model but has mixed reviews for customer service.
Pricing and ROI: Sophos EPP Suite is favored for its competitive pricing and solid ROI, appealing to budget-conscious buyers. Cybereason Endpoint Detection & Response, though more expensive, justifies its cost with advanced capabilities and a high ROI.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The cost is reasonable and cheaper than other alternatives.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
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