Sophos EPP Suite and Cybereason Endpoint Detection & Response compete in the endpoint protection category. Sophos has the upper hand in pricing and support, while Cybereason is favored for its superior features.
Features: Sophos EPP Suite offers advanced threat detection, strong integration capabilities, and robust endpoint protection. Cybereason Endpoint Detection & Response features comprehensive threat hunting, real-time response, and proactive threat mitigation.
Room for Improvement: Sophos EPP Suite needs better reporting tools, a reduction in false positives, and improved user-friendliness. Cybereason Endpoint Detection & Response could enhance performance speed, add more automated tasks, and refine some of its complex features.
Ease of Deployment and Customer Service: Sophos EPP Suite is known for its straightforward deployment process and responsive customer support. Cybereason Endpoint Detection & Response provides a robust deployment model but has mixed reviews for customer service.
Pricing and ROI: Sophos EPP Suite is favored for its competitive pricing and solid ROI, appealing to budget-conscious buyers. Cybereason Endpoint Detection & Response, though more expensive, justifies its cost with advanced capabilities and a high ROI.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I need an on-premises Active Directory that syncs to the cloud to make it work.
The cost is reasonable and cheaper than other alternatives.
What I find most valuable is the clarity of the platform.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
Product | Market Share (%) |
---|---|
Sophos EPP Suite | 1.0% |
Cybereason Endpoint Detection & Response | 0.8% |
Other | 98.2% |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 4 |
Large Enterprise | 13 |
Company Size | Count |
---|---|
Small Business | 44 |
Midsize Enterprise | 7 |
Large Enterprise | 14 |
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
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