


Cybereason Endpoint Detection & Response and Jamf Protect compete in the endpoint security category. Cybereason has an edge in customer support and deployment, while Jamf Protect stands out for its feature set strength.
Features: Cybereason is praised for detailed analytics, threat intelligence, and automated responses. Jamf Protect receives positive feedback for its seamless integration with Apple devices, robust threat detection capabilities, and comprehensive features for Apple ecosystems.
Room for Improvement: Cybereason users suggest enhancing scalability and performance on larger networks. Jamf Protect users recommend broader platform support beyond Apple devices, improved incident response speed, and expanding its integration capabilities.
Ease of Deployment and Customer Service: Cybereason receives high marks for smooth deployment processes and responsive customer support. Jamf Protect is recognized for ease of deployment within Apple environments, though it has slower customer service response times.
Pricing and ROI: Cybereason users indicate satisfaction with setup costs and perceive a high ROI due to its extensive support and performance. Jamf Protect users find its higher initial cost justified by the robust protection and integration it offers, leading to satisfaction with ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
A return on investment has been realized with Jamf Protect, having saved 30 to 40 percent in time due to faster detection-to-response cycles for macOS indications.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
The technical team is knowledgeable.
The customer support is very proactive, helpful, and knowledgeable.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
I initially had a few customers with macOS but now have more, and it remains stable without encountering issues, allowing me to scale it up to many customers.
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
Jamf Protect is stable, reliable, and has been functioning well in production across the macOS fleet.
Jamf Protect is very stable, and I have not seen any downtime.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Jamf Protect should have more built-in automated remediation actions, enhanced reporting and long-term analytics, and deeper SOAR and SIEM native integration with more customization in behavioral rule tuning for MSP environments.
Expanding out-of-the-box support for additional SIEMs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
The setup cost is relatively low due to the deployment effort for macOS fleet through standard setup via Jamf Pro policies and Jamf Protect onboarding, initial tuning, and rule configuration.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
What I find most valuable is the clarity of the platform.
The best features that stand out in Jamf Protect include macOS native threat detection using the kernel and user space behavioral analysis, real-time alerting, integration with Jamf Pro with automated response and quarantine actions, and pre-built rule sets that help with macOS threat models and MITRE mapping.
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
Jamf Protect offers good telemetry and auditing capabilities.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Jamf Protect | 1.0% |
| Cybereason Endpoint Detection & Response | 1.0% |
| Other | 94.5% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.
Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The tool ensures zero performance impact while providing real-time notifications for password updates and comprehensive data protection across all Mac OS versions.
What are Jamf Protect's most notable features?Industries such as education, healthcare, and finance leverage Jamf Protect to maintain stringent security standards, streamline application deployment, and ensure devices meet compliance requirements. They benefit from real-time threat alerts, comprehensive data protection, and zero-touch integration, enhancing overall operational efficiency.
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