CyberArk Privileged Access Manager vs Keeper comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and Keeper based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, BeyondTrust, Delinea and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: May 2023).
708,461 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so.""Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account.""It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components.""We found the initial setup to be easy.""Performance-wise, it is excellent.""We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application.""The solution is stable.""It is a scalable product."

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"The possibility of assigning information to different groups and individuals has been the most valuable.""A useful solution for storing encryption keys, programming and developing a SaaS platform.""Keeper has strong security features."

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Cons
"Many of the infrastructure folks who use the product dislike it because it complicates their workflow. They get a little less control, and they have to go through a specific solution. It proactively logs in for them, which obfuscates some of the issues that they may be troubleshooting.""What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once.""If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone.""It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things.""PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting.""If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it.""It can be made user-friendly, in the sense of the console is pretty outdated.""More than the product itself, there is room for improvement in the documentation. The documentation should be very detailed and very structured. It has a lot of good information, on one level, but I feel that it could be more elaborate and more structured."

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"The technical support for this solution could be faster support and improved if they had a better understanding of my questions.""The stability of the solution can be improved.""The password rotation feature could be improved."

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Pricing and Cost Advice
  • "The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
  • "Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
  • "It is in line with its competitors, but all such solutions cost too much money."
  • "CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
  • "The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
  • "It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
  • "Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
  • "Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics.
    Top Answer:The price of the solution is reasonable. I rate the price CyberArk Privileged Access Manager a seven out of ten.
    Top Answer:A useful solution for storing encryption keys, programming and developing a SaaS platform.
    Top Answer:The stability of the solution can be improved because sometimes the solution does not work.
    Top Answer:A useful solution for storing encryption keys, programming and developing a SaaS platform. We want to store all the database access keys and secret microservices that can be used without knowing the… more »
    Ranking
    Views
    32,107
    Comparisons
    19,292
    Reviews
    30
    Average Words per Review
    938
    Rating
    8.5
    Views
    5,090
    Comparisons
    4,302
    Reviews
    3
    Average Words per Review
    214
    Rating
    7.3
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    Keeper Security
    Learn More
    CyberArk
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    Keeper
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    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper protects industry-leading companies including Sony, Chipotle, and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets. Learn more at https://keepersecurity.com.

    Offer
    Learn more about CyberArk Privileged Access Manager
    Learn more about Keeper
    Sample Customers
    Rockwell Automation
    At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company15%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Educational Organization11%
    Government6%
    REVIEWERS
    Insurance Company13%
    Engineering Company13%
    Religious Institution13%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm8%
    Government8%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise21%
    Large Enterprise61%
    REVIEWERS
    Small Business57%
    Midsize Enterprise13%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise59%
    Buyer's Guide
    Privileged Access Management (PAM)
    May 2023
    Find out what your peers are saying about CyberArk, BeyondTrust, Delinea and others in Privileged Access Management (PAM). Updated: May 2023.
    708,461 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 37 reviews while Keeper is ranked 11th in Enterprise Password Managers with 3 reviews. CyberArk Privileged Access Manager is rated 8.4, while Keeper is rated 7.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Keeper writes "Information management solution that offers the capability to assign different information to different groups or individuals". CyberArk Privileged Access Manager is most compared with Azure Active Directory (Azure AD), Cisco ISE (Identity Services Engine), Delinea Secret Server, WALLIX Bastion and Okta Workforce Identity, whereas Keeper is most compared with HashiCorp Vault, Azure Key Vault, LastPass, Delinea Secret Server and Dashlane.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.