

Idira Privileged Access Manager and Keeper Enterprise Password Manager compete in the privileged access and password management category. Keeper seems to have an edge due to its affordability and robust credential management capabilities.
Features: Idira Privileged Access Manager offers centralized control over privileged access, session monitoring with AI threat detection, and granular server access control. Keeper Enterprise Password Manager provides single sign-on, a password generator, and BreachWatch to monitor credentials for breaches.
Room for Improvement: Idira could enhance integration capabilities and user interface, as well as plugin development for compatibility with more systems. Keeper could improve its SSO management, expand external sharing features, and refine the existing user interface for better usability.
Ease of Deployment and Customer Service: Idira provides multiple deployment options like on-premises and hybrid cloud but often requires professional services for setup. Keeper is easy to deploy on public and private clouds with straightforward licensing and is praised for its responsive customer service.
Pricing and ROI: Idira is considered expensive due to its extensive functionality, but users find its security worth the investment in high-compliance settings. Keeper is more affordable with flexible pricing, delivering good ROI by simplifying credential management and enhancing security without requiring steep investment.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
The BridgeWatch module allows us to have fairly advanced dark web monitoring.
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
Based on the issue resolution and support quality, I rate the support 10 out of 10.
It was perfect, and I had no reason to complain.
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The ability to share credentials easily and securely was a big improvement.
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
The very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.
| Product | Mindshare (%) |
|---|---|
| Idira Privileged Access Manager | 6.2% |
| Keeper Enterprise Password Manager | 4.8% |
| Other | 89.0% |

| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 43 |
| Large Enterprise | 175 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
CyberArk Privileged Access Manager safeguards privileged accounts through password management, credential rotation, and session recording. With seamless integration and real-time monitoring, it ensures robust security across platforms.
CyberArk Privileged Access Manager is recognized for its extensive capabilities in managing and securing privileged accounts. It offers vital functionalities such as automatic password rotation, real-time session monitoring, and cross-platform integration through APIs and custom connectors. Users find the flexibility in workflows and granular access controls beneficial, particularly in protecting access across cloud and on-prem infrastructures. However, improvements in its interface, installation process, plugin support, and integration with third-party tools are often suggested. Pricing is a concern for many, along with the need for better dashboard reporting, user provisioning, and enhanced documentation. Organizations leverage this tool for encrypting and monitoring critical account activities and automating password management to bolster security.
What are the key features of CyberArk Privileged Access Manager?
What benefits or ROI should users expect?
CyberArk Privileged Access Manager finds substantial use in industries such as finance, healthcare, and technology, where the protection of privileged accounts is critical. These sectors rely on its capabilities to manage application credentials securely and provide safe access for developers, administrators, and vendors across various infrastructures.
Keeper Enterprise Password Manager stands out with robust security features, seamless multi-platform integration, and user-friendly management tools. It simplifies password management and ensures data protection across devices, making it an essential tool for credential management.
Keeper Enterprise Password Manager's capabilities include secure credential sharing, strong password generation, and two-factor authentication. It offers features like Single Sign-On and BreachWatch for enhanced protection. Despite its strong security and efficiency benefits, areas like technical support and mobile app management require improvement. Users appreciate its reporting capabilities, which aid in productivity improvements, but seek enhancements in folder management and API integration.
What are the key features of Keeper Enterprise Password Manager?Industries such as finance, healthcare, and technology employ Keeper Enterprise Password Manager to manage sensitive information and credentials. In finance, it secures client data; healthcare uses its password management for compliance, while technology firms enjoy its efficiency in credential sharing and secure data management.
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