CyberArk IGA Powered by Zilla vs IBM Cloud Identity Service comparison

CyberArk and IBM are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. CyberArk is ranked #15 with an average rating of 9.0, while IBM is ranked #28. CyberArk holds a 1.6% mindshare in IAMS, compared to IBM’s 0.7% mindshare. Additionally, 100% of CyberArk users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

CyberArk IGA Powered by Zilla

Read 2 CyberArk IGA Powered by Zilla reviews

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361 Comparison Views

100% willing to recommend

IBM Cloud Identity Service

Read 3 IBM Cloud Identity Service reviews

237 Views
204 Comparison Views

100% willing to recommend

CyberArk IGA Powered by Zilla

IBM Cloud Identity Service

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 30, 2025

IBM Cloud Identity Service and CyberArk IGA Powered by Zilla compete in the identity and access management solutions category. IBM Cloud Identity Service leads in pricing and support, while CyberArk IGA Powered by Zilla's features make it suitable for advanced capability needs.

Features: IBM Cloud Identity Service integrates seamlessly with numerous applications, offers strong authentication, and simplifies user provisioning. CyberArk IGA Powered by Zilla features comprehensive governance, advanced access controls, and risk management, catering to environments with stringent security protocol requirements.

Ease of Deployment and Customer Service: IBM Cloud Identity Service offers intuitive deployment and responsive customer support, ideal for businesses seeking efficiency. CyberArk IGA Powered by Zilla has a complex deployment model due to its feature set, but its support services guide clients through a comprehensive setup, fitting for security-focused organizations.

Pricing and ROI: IBM Cloud Identity Service provides competitive pricing, appealing to budget-conscious organizations seeking fast ROI. CyberArk IGA Powered by Zilla requires higher initial investment but delivers significant ROI through enhanced security, benefiting compliance-driven organizations.

To learn more, read our detailed CyberArk IGA Powered by Zilla vs. IBM Cloud Identity Service Report (Updated: September 2025).

Buyer's Guide

CyberArk IGA Powered by Zilla vs. IBM Cloud Identity Service

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk IGA Powered by Zilla

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

15th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Identity Management (IM) (15th)

IBM Cloud Identity Service

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

28th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of CyberArk IGA Powered by Zilla is 1.6%, up from 0.5% compared to the previous year. The mindshare of IBM Cloud Identity Service is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
CyberArk IGA Powered by Zilla	1.6%
IBM Cloud Identity Service	0.7%
Other	97.7%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

Hubert Hopkins

IT Compliance Analyst at The Baldwin Group

Reasonably priced, responsive support, and easy to implement access reviews

There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing user lists. I believe they working on it. I can pull a user list in, but when I do a review, the results get sent to a ticket which requires a person to execute. As a result of the review, there is no automation for the removal of access. They are going there, and the next step is to continue to streamline the process operationally and resource-wise. The review process is great. The scope for improvement is more at the results end. It would be great if it could systematically communicate with that end system and remove the requested access automatically.

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reviewer1054431

Chief Technology Officer at a computer software company with 51-200 employees

Excellent support, beneficial integration, and low maintenance

I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."

"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

Cons

"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."

"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

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Top Industries

By visitors reading reviews

Security Firm

23%

Financial Services Firm

14%

Retailer

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?

It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...

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What needs improvement with Zilla Security?

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What is your primary use case for Zilla Security?

We use the tool for access reviews. It is mainly for our regulatory SOX compliance. That was the main use case, and why we purchased Zilla back at the end of 2021.

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Comparisons

SailPoint Identity Security Cloud vs CyberArk IGA Powered by Zilla

Compared 66% of the time

Veza vs CyberArk IGA Powered by Zilla

Compared 13% of the time

Lumos vs CyberArk IGA Powered by Zilla

Compared 12% of the time

AuthMind vs CyberArk IGA Powered by Zilla

Compared 9% of the time

More CyberArk IGA Powered by Zilla Competitors

IBM Security Verify Access vs IBM Cloud Identity Service

Compared 100% of the time

More IBM Cloud Identity Service Competitors

Product Reports

Buyer's Guide

Identity Management (IM)

October 2025

Download CyberArk IGA Powered by Zilla product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

September 2025

Download IBM Cloud Identity Service product report

Also Known As

Zilla Security

No data available

Overview

CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.

Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.

What are the key features?

Automated Access Controls: Reduces the need for manual processes by streamlining access management.
Compliance Management: Facilitates adherence to regulatory standards with built-in compliance features.
Risk Reduction: Identifies and mitigates potential security threats with advanced risk analytics.
Scalability: Supports growth by efficiently handling expanding user bases and increasing security demands.

Which benefits or ROI should users consider?

Enhanced Security: Provides robust protection against unauthorized access.
Improved Efficiency: Automates tasks to save time and resources.
Compliance Assurance: Simplifies the process of meeting regulatory requirements.
Cost-Effectiveness: Reduces expenses associated with manual identity management processes.

CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.

CyberArk

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

Sample Customers

Information Not Available

Baxter Healthcare,

Buyer's Guide

CyberArk IGA Powered by Zilla vs. IBM Cloud Identity Service

September 2025

Free Report: CyberArk IGA Powered by Zilla vs. IBM Cloud Identity Service

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