We performed a comparison between CyberArk Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The solution is very good at the management of the identity lifecycle."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Provides good authorization and authentication system functionality."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"They can include the Mobile Device Management (MDM) feature."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"There's a lot of customization required to improve the user experience."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"Certifications could include additional access levels or practices."
"The advanced provisioning features require more improvement."
"They should lower the price and technical support should be better."
CyberArk Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. CyberArk Identity is rated 8.2, while SailPoint IdentityIQ is rated 8.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, PingFederate and VMware Workspace ONE, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity. See our CyberArk Identity vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.