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CrowdStrike Observability vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
38th
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Rapid7 InsightOps
Ranking in Log Management
25th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of CrowdStrike Observability is 0.5%, down from 0.5% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Rapid7 InsightOps0.4%
CrowdStrike Observability0.5%
Other99.1%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The price is worth it."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The intelligence database provided by CrowdStrike is very impressive."
"The log aggregation and correlation of data are notable features that enhance our operations."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"The intelligence database provided by CrowdStrike is very impressive."
"It has the ability to alert and track logs from different sources."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
 

Cons

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"Integration with Huawei should be more straightforward."
"Integration with Huawei should be more straightforward."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"Technical support received a rating of 4 out of 10."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
 

Pricing and Cost Advice

Information not available
"The product is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
10%
Construction Company
9%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.
What is your primary use case for CrowdStrike Observability?
The main use cases for CrowdStrike Observability include distributed tracing and log management capabilities.
What advice do you have for others considering CrowdStrike Observability?
The reviewer works as a system integrator and reseller, dealing with various security products including Fortinet, Palo Alto, FortiNDR, FortiXDR, ADC, and EDR. Their clients actively use FortiNDR a...
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
 

Also Known As

No data available
InsightOps, Logentries
 

Overview

 

Sample Customers

Information Not Available
Trimble Navigation Limited
Find out what your peers are saying about CrowdStrike Observability vs. Rapid7 InsightOps and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.