CrowdStrike Falcon Complete vs FireEye Managed Defense comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and FireEye Managed Defense based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, LMNTRIX and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: November 2022).
654,658 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Falcon Complete's best features are its detailed reporting and user-friendliness.""The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response.""CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection.""Falcon Complete's best feature is detection. The interface is also user-friendly.""The threat intelligence of CrowdStrike Falcon is the most valuable feature.""It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers.""It's not a signature-based solution, which is ideal for us.""We found the initial setup to be quick and easy for the most part."

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"The installation was straightforward."

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Cons
"The solution could use an on-demand scan feature.""At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky.""The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware.""An MDM, Mobile Device Manager, should be added in the next release.""They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure.""The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language.""I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution.""We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."

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"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."

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Pricing and Cost Advice
  • "At approximately €60 per machine, per year, I think that it's a good price point."
  • "It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
  • "The average price is approximately $500 per customer."
  • "CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
  • "They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
  • "Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
  • "There is a license for this solution and everything is included. However, The price of the could be lower."
  • "We have a yearly license, and it could be cheaper."
  • More CrowdStrike Falcon Complete Pricing and Cost Advice →

  • "I believe there is a per-seat license"
  • More FireEye Managed Defense Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities.
    Top Answer:Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.
    Top Answer:We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected… more »
    Top Answer:The installation was straightforward.
    Top Answer:The solution is expensive and should be less so. I believe there is a per-seat license. As the count goes up, the price can decline. We pay on an annual basis.
    Top Answer:The only feature needing improvement which comes to mind is the need for better pricing for the licensing.
    Ranking
    Views
    8,549
    Comparisons
    5,190
    Reviews
    41
    Average Words per Review
    516
    Rating
    8.5
    Views
    661
    Comparisons
    481
    Reviews
    1
    Average Words per Review
    465
    Rating
    9.0
    Comparisons
    Also Known As
    Falcon Complete
    Learn More
    Overview

    Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

    Try Falcon for free at https://go.crowdstrike.com/try...;utm_medium=syn&utm_source=itcs. 

    FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.

    Offer
    Learn more about CrowdStrike Falcon Complete
    Learn more about FireEye Managed Defense
    Sample Customers
    Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
    Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company22%
    Healthcare Company6%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider7%
    Government7%
    Construction Company7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise20%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise21%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    Managed Detection and Response (MDR)
    November 2022
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, LMNTRIX and others in Managed Detection and Response (MDR). Updated: November 2022.
    654,658 professionals have used our research since 2012.

    CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 45 reviews while FireEye Managed Defense is ranked 16th in Managed Detection and Response (MDR) with 1 review. CrowdStrike Falcon Complete is rated 8.4, while FireEye Managed Defense is rated 9.0. The top reviewer of CrowdStrike Falcon Complete writes "Identifies malicious activity, light on the system, and has helpful technical support". On the other hand, the top reviewer of FireEye Managed Defense writes "The MDR team does a good job of giving us limited, periodic briefings". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Secureworks Taegis ManagedXDR, Red Canary MDR, Sophos Managed Threat Response and Huntress, whereas FireEye Managed Defense is most compared with Arctic Wolf Managed Detection and Response, Cisco MDR, Alert Logic and Sophos Managed Threat Response.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.