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CrowdStrike Falcon Complete MDR vs FireEye Managed Defense [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
Managed Detection and Response (MDR) (1st)
FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
reviewer1581882 - PeerSpot reviewer
The MDR team does a good job of giving us limited, periodic briefings
The installation was good. We subscribed to the DNI, which means the entire installation was attendant to the procurement. We ran the DNI project for a couple of months, whereby we installed all the end points and network devices. The installation was straightforward. As we use DevOps technologies primarily with OPIC, we automated all of these, meaning the installation did not take long. I believe that the FireEye network appliances took some time, but these are equally limited to around 90 minutes. Obviously there were snags, although this is part and parcel of the deployment, so there is no room for complaint. We use only four people for the deployment and maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has good security features."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"I have found AI technology most valuable in the solution."
"It has good visibility, works well, and it is fast."
"Crowdstrike has better support than Carbon Black."
"CrowdStrike Falcon Complete has stable security."
"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"The installation was straightforward."
"It is a very scalable solution."
 

Cons

"Its reporting feature could be user-friendly."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"I have found customer support to be fairly good but it could be quicker."
"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."
"The reporting could be better. It's not as good as it could be."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"Its user interface could be better."
 

Pricing and Cost Advice

"The price of this solution is expensive compared to others solutions."
"Falcon Complete could be a bit cheaper."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"CrowdStrike has a reasonable price."
"The licenses are sold per user."
"It is an expensive solution."
"I believe there is a per-seat license"
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
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Also Known As

Falcon Complete
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Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
859,957 professionals have used our research since 2012.