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CrowdStrike Falcon Complete MDR vs Deepwatch comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
Deepwatch
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (14th)
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.4%, down from 10.4% compared to the previous year. The mindshare of Deepwatch is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.4%
Deepwatch0.6%
Other95.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplify vms
Continuous monitoring has strengthened payment security and now reduces incident impact quickly
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time using MTTD and MTTR. There are areas that can be improved, such as every alert having a timestamp for detection time and acknowledgment. We observed the MTTR dropping from a few hours to under one hour after using Deepwatch, so baseline metrics can be enhanced. Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team. This can create too many alerts in a short amount of time, making it hard for our team to understand what to do. Additionally, the dashboard can be improved for better user-friendliness for end-users, requiring better visualization of MTTR, threat trends, and risk scoring. Improvements can also be made in more automated playbooks for automated response to common threats, and there is room for deeper integration capabilities, as integration with some internal tools may require additional effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike is one of the top two EDRs on the market; since the solution is lightweight, it is able to offer a lot of features and provide you with strong protection against different attacks."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"Falcon Complete's best feature is detection, and the interface is also user-friendly."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"The real-time response features are valuable for us."
"Deepwatch positively impacts our organization by reducing incident response time because previously, there was no mechanism to follow up on incidents, such as any security breach in the payment gateway, and it has reduced response time by 40 to 60 percent while significantly improving threat detection accuracy with 24/7 monitoring even after business hours."
 

Cons

"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"I would like to have the option to deploy on-premise."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"I would improve the Operational Technology environment functionalities."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out. CrowdStrike is really doing what they're supposed to be doing, but it is like anything else where they have to keep up on their research and development, or they'll fall behind. This is a fast-paced environment, and I've seen that vendors that were really good three years ago are terrible now. CrowdStrike is trying to stay ahead of the bad guys. They have AI. I have not had a problem with them missing anything. If they missed something, they should just make sure that they don't miss it again and understand why they missed it. I don't know if they did."
"Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team."
 

Pricing and Cost Advice

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"CrowdStrike Falcon Complete is expensive."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"This product is one of the more expensive ones on the market."
"Falcon Complete could be a bit cheaper."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
Construction Company
29%
Manufacturing Company
15%
Media Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
What needs improvement with Deepwatch?
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time ...
What is your primary use case for Deepwatch?
Deepwatch provides continuous rest monitoring, detection, and response to protect our organization from cyberattacks. In our organization, Deepwatch's continuous monitoring and detection help us mo...
What advice do you have for others considering Deepwatch?
My advice for others considering using Deepwatch is that if someone has an application where security threats are common, especially in regions with strict security compliance requirements in Europ...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Premise Health, Dover, Follett, Genuine Parts Company
Find out what your peers are saying about Huntress, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: October 2026.
919,809 professionals have used our research since 2012.