


OutSystems and Creatio Studio are leading contenders in the low-code/no-code platform category, each providing unique advantages. OutSystems holds a competitive edge in rapid development and integration capabilities, while Creatio Studio excels in complete process automation and CRM solutions.
Features: OutSystems supports rapid application development with its visual modeling and drag-and-drop functionalities. It offers robust integration with platforms like SharePoint and Adobe Enterprise Manager. Its streamlined low-code environment enhances flexibility for project delivery. Creatio Studio offers powerful BPM capabilities, allowing businesses to automate complex processes without a single line of code. It provides CRM integration and supports business process customization for various industry demands.
Room for Improvement: OutSystems could refine its pricing structure and integrate more advanced AI features. Users report concerns about its technical support responsiveness and UI performance. Creatio Studio could enhance its AI and integration options. Improvement in the UI customization and advanced code tools is also desirable.
Ease of Deployment and Customer Service: Both OutSystems and Creatio Studio offer flexible deployment options, including public, private, and hybrid cloud solutions. OutSystems is praised for community support and documentation, though users occasionally experience support delays. Creatio Studio is commended for its responsive customer service, despite some integration challenges.
Pricing and ROI: OutSystems is perceived as costly with high licensing fees, potentially limiting small business accessibility. However, it is valued for its ROI through reduced development time and resource efficiency. Creatio Studio offers a more competitive pricing model, particularly advantageous for large enterprises, combining affordability with robust features that justify its cost.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
In the first year alone, they saved 50,000 dollars, and moving forward, their platform expense was 210,000 dollars versus 500,000 dollars, along with other support and costs that were significant, resulting in a substantial difference.
After the first phase of the project is launched into real life, customers keep improving Studio Creatio and expanding its capabilities, indicating they are satisfied with the return on investment and want to increase the effect.
I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Time efficiency. Your team can be deployed to work on different modules parallelly and you can really save time up to an enormous level.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
We have a manager, and we can ask anything we need, and they are involved in our questions.
The customer support of Studio Creatio is perfect.
They are quick enough, and when I need anything to be accomplished quicker, I can always contact the customer success manager.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
They do have the customer support ticketing system where you can raise the ticket, decide the priority, and depending upon your priority and urgency, they are going to resolve your problem.
I would rate the technical support from OutSystems between one and ten, with one being the worst and ten being the best support.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
The Creatio marketplace also adds to that, and the fact that you can integrate with almost any system means the potential capabilities of the system are almost endless.
Studio Creatio has very good scalability with no problems.
I have seen many organizations depend on Studio Creatio and work with it for almost two to three years while continuously improving their system.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
It is quite stable, clean, and a steady platform.
Studio Creatio has shown no stability issues, which is rare.
Studio Creatio is very stable in my experience.
I find OutSystems to be stable and reliable.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
More comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed.
I would prefer to improve some integrations in Studio Creatio, specifically by adding a few more blocks in business process to improve functionality with integrations with native API without any coding.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Compared to the competition, Studio Creatio is still in the average line because the pricing that others offer is quite high, but Studio Creatio is average.
To request another license would cost the organization extra.
I can confirm that it is significantly more cost-effective than Oracle Banking Origination.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
The Process Designer is fundamental to nearly all my work.
Studio Creatio is flexible and easy to use because I have no technical background and I have been able to configure some pretty medium complexity workflows without the need for coding for lead and opportunity management, so that is pretty interesting and cool.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
We use integration extensively in OutSystems, which allows us to connect our own internal systems to our newly created system applications.
OutSystems provides excellent support for integrating with existing databases and legacy systems through its intuitive drag and drop functionality.


| Company Size | Count |
|---|---|
| Small Business | 158 |
| Midsize Enterprise | 82 |
| Large Enterprise | 558 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 33 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?
What benefits should be evaluated in reviews?
In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
Creatio Business Studio is an AI-native platform that enables organizations to build and manage business applications, workflows, and AI agents. It combines visual no-code development, AI-assisted coding, workflow automation, and application lifecycle management in one environment used by both business and IT teams.
Business Studio serves as the foundation for all Creatio applications and can also be used to create custom solutions for operational and industry-specific processes beyond traditional CRM. Users without deep technical skills can design applications and automate processes using visual designers and natural-language tools, while developers can extend solutions with code when more specialized functionality is required.
The platform supports the full application lifecycle, from designing interfaces, data models, and business logic to automating processes and deploying applications across environments. AI coding agents can help translate natural-language requirements into application components, while visual BPMN and case management tools support structured and dynamic workflows.
Business Studio also provides centralized application management, governance, and integration capabilities. Organizations can manage releases and dependencies, connect applications with external systems, reuse components across solutions, and extend the platform through APIs, advanced development, and the Creatio Marketplace.
Creatio Business Studio can help organizations reduce the time, cost, and technical effort required to build and evolve business applications and automate processes. Key areas of value include:
Creatio Business Studio is a good option for organizations that need to build and regularly adapt solutions for complex, cross-functional, or industry-specific processes that standard applications cannot fully support.
It can help companies reduce development backlogs, automate processes across departments, and consolidate disconnected solutions on a common platform. Business teams can make more changes independently, with IT maintaining control over security, integrations, governance, and application management.
Business Studio can support both departmental and enterprise-wide initiatives across industries, with applications and workflows tailored to specific operational requirements. Organizations can also extend the platform with Creatio Sales, Creatio Marketing, and Creatio Service to connect custom and industry workflows with end-to-end CRM processes.
OutSystems is a low-code platform designed for accelerated application development, offering customizable UI with drag-and-drop features and integration options for efficient workflow management.
OutSystems supports rapid project delivery through visual modeling and reusable components, facilitating Agile development across platforms. It integrates seamlessly with databases and external services, offering native mobile capabilities and enterprise scalability. While known for handling complex demands with ease, users suggest enhancements in AI integration, support services, pricing, and documentation. Automation, version control, and learning resources are other areas highlighted for potential improvement. OutSystems is widely used for streamlining processes in banking, healthcare, and insurance industries, with integrations into SAP and ServiceNow, leveraging cloud capabilities on AWS and Azure.
What are the key features of OutSystems?In industries such as banking, healthcare, and insurance, OutSystems is employed to develop both web and mobile applications for streamlined processes and task automation. Companies use this platform for rapid application development, integrating with systems like SAP and ServiceNow, and employing cloud services from AWS and Azure for optimized deployment.
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