

Find out in this report how the two AI-Powered Cybersecurity Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
We returned our investment within the first year.
After adopting Sophos Central, we can easily integrate with ServiceNow, which means fewer employees, and that translates to money saved.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
In my recent experience with a support ticket, the engineer was not very effective and took longer than I expected.
If I call support at any time, they will assign a new engineer according to SLA immediately or within one to three hours.
Sophos Central integrates effectively with other products.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
Sophos Central's scalability is excellent because I can add any licenses at any time without needing to create a new console.
I believe Sophos Central's scalability is good compared to other EDR solutions that we have.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
I would add that the logs in Sophos Central should be more detailed. Sometimes, when we're checking the logs, they simply state that a file is blocked, but we can't find out why that is the case.
I saw how I can query history from my workstation to do threat intelligence.
I think Sophos Central could be improved by offering an on-premises option because some users prefer to keep their data locally rather than in the cloud.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
My thoughts on the pricing or licensing with Sophos Central are that it is very good.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
If it detects malware, it blocks it and then it sends it through to Sophos Central, which then sends me an email notification that one of the workstations picked up an infection or encountered an issue.
Sophos Central has positively impacted my organization because it allows us to utilize Sophos products in a single pane of glass, and with its synchronized security, it helps to protect our environment more effectively by isolating infected devices from the internet.
Sophos Central is very user-friendly and easy to manage.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 10.0% |
| Sophos Central | 0.8% |
| Other | 89.2% |


| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 20 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 9 |
| Large Enterprise | 7 |
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?
What benefits should be considered in reviews?
Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
Sophos Central allows you to manage our award-winning Synchronized Security platform. Advanced attacks are more coordinated than ever before. Now, your defenses are too. Our revolutionary Security Heartbeat™ ensures your endpoint protection and firewall are talking to each other. It’s a simple yet effective idea that means you get better protection against advanced threats and spend less time responding to incidents. It’s so simple, it makes you wonder why nobody did it before.
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