We performed a comparison between Control-M and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations."
"The initial setup is straightforward."
"The Control-M interface is good for creating, monitoring, and ensuring the delivery of files as part of our data pipeline. There's a wealth of information in both the full client, as well as the web interface that they have. Both are very easy to use and provide all the necessary material to understand how to do various tasks. The help feature is very useful and informative and everything is very easy to understand."
"The ability to dynamically predict batch run time is so valuable."
"The initial setup is largely straightforward."
"Maintaining and monitoring of workloads have been and continue to be the most valuable feature in our environment."
"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"The most valuable feature is the situational layer cake."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The solution offers excellent workflows."
"Fast prototyping."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"Powerful, full-featured business process management with excellent support"
"The unifying features between Control-M for different platforms needs improvement. The scheduling options on the Control-M mainframe jobs are different than they are on our Linux server. There are a few differences here and there."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"The MFT applications should have more functionality and flexibility within that tool. Having more flexibility with that tool for handling the one to many or many to one concept. Like being able to take data from one source and push it to many locations or pull data from many locations and bring it back into a single source. That's why we still use our TPS program for the file transfers just because we don't have some of those capabilities available to us within MFT."
"The next major release needs to focus on the lightweight web client."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."
"Its operations and infrastructure can be improved."
"They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product."
"They need to support the solution better, at this time the company does not have enough support."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"Its implementation in the public sector was a bit complex."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The unit testing needs to improve, as well as the user interface."
"Pega should work on redefining their model and creating a demand for their skills."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Business specific functionality is needed."
Control-M is ranked 4th in Process Automation with 110 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. Control-M is rated 8.8, while Pega BPM is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Control-M vs. Pega BPM report.
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