Pega Platform vs Unqork comparison

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Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Unqork compete in the enterprise technology solutions category, particularly in providing robust, scalable platforms for application development and process management. Pega Platform has the upper hand in case management and complex workflow automation, while Unqork shines in enterprise integrations and UI capabilities.

Features: Pega Platform offers extensive case management, rapid application development through low-code capabilities, and effective omnichannel customer engagement. Unqork provides seamless enterprise integrations, advanced AI features with natural language processing and chatbots, and a flexible no-code environment for rapid development.

Room for Improvement: Pega Platform could enhance its UI and AI/ML functionalities and improve technical support responsiveness, especially during version transitions. Unqork faces challenges in performance optimization with complex layouts and lacks robust mobile application support while needing improvements in analytics and offline utility.

Ease of Deployment and Customer Service: Pega Platform offers versatile deployment options including on-premises, hybrid, and public cloud setups, although its technical support can be slow in critical situations. Unqork provides ease of setup primarily in the public cloud but has limited quick-response technical support.

Pricing and ROI: Pega Platform operates on a higher-cost flexible licensing model that can be prohibitive for smaller companies, justified by significant ROI in large enterprises. Unqork is generally more cost-effective with customizable pricing, but certification costs may add expenses. Both platforms deliver notable ROI, with Pega excelling in process management for large operations, while Unqork offers swift solution deployment.

To learn more, read our detailed Pega Platform vs. Unqork Report (Updated: June 2025).

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Pega Platform vs. Unqork

June 2025

Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.6

Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.

Sentiment score

8.3

Unqork offers cost-effective, efficient application development with 20-30% workload reduction, yielding positive feedback and favorable ROI.

No quotes available

For more quotes and insights, download the Pega Platform report

The platform provides default workspaces, and managing or increasing space is easier compared to other platforms.

For more quotes and insights, download the Unqork report

Technology Specialist at Cognizant

Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.

Swetha Das

Senior Software Engineer at Ernst & Young

Two to three projects saw a twenty to thirty percent reduction in workload, indicating a profitable pricing structure.

Manthan Borkar

Senior Software Developer at a computer software company with 501-1,000 employees

Customer Service

Sentiment score

6.8

Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.

Sentiment score

7.5

Unqork's customer service is reliable and responsive, with fast resolutions but occasional inconsistency in support quality.

I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

The technical support from Pega is very low, rating a one or two out of ten.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

Pega's technical support team is very helpful.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

I rate their technical support as excellent.

reviewer2703186

Lead Engineer at a tech services company with 10,001+ employees

The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available.

reviewer2714040

Senior Consultant at Infosys

The Unqork community helped integrate features like colored status indicators using JavaScript.

For more quotes and insights, download the Unqork report

Technology Specialist at Cognizant

Scalability Issues

Sentiment score

7.6

Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.

Sentiment score

7.0

Unqork is scalable and adaptable, but faces challenges with large data volumes and high-traffic systems, averaging six to eight ratings.

No quotes available

For more quotes and insights, download the Pega Platform report

Its cloud infrastructure simplifies global access to data and services without the fear of losing data.

Manthan Borkar

Senior Software Developer at a computer software company with 501-1,000 employees

Scalability features like UI and APIs are all available within the same platform, making it easy to handle increased demands.

Technology Specialist at Cognizant

Not every project can be executed through Unqork as some complex requirements might need proof of concept before proceeding.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Stability Issues

Sentiment score

7.7

Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.

Sentiment score

6.7

Unqork is stable and reliable, though complex projects may face occasional issues, with outcomes improving through proper usage.

No quotes available

For more quotes and insights, download the Pega Platform report

A component's previously set value might be missing the next day, affecting reliability.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The main issue I have with Unqork is the limited availability of learning resources.

Soham Rakhade

Senior Software Engineer at a retailer with 5,001-10,000 employees

There have been no significant stability issues where the entire platform went down.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Room For Improvement

Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.

Unqork users seek improved UI, mobile support, learning resources, platform interoperability, and enhanced grid, analytics, and collaboration features.

Pega introduced Constellation, which allows a user to build a more engaging visual experience.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

My learning curve in robotics has been challenging.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

Unqork moved from the Sanctuary to Vega platform without providing a migration tool, necessitating manual updates.

reviewer2688993

Lead Solutions Architect at a financial services firm with 11-50 employees

The setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.

Swetha Das

Senior Software Engineer at Ernst & Young

It would be beneficial if they further improved compatibility with both the previous Sencha compiler and the new Vega compiler.

For more quotes and insights, download the Unqork report

Technology Specialist at Cognizant

Setup Cost

Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.

Enterprise users have mixed opinions on Unqork's cost-effectiveness, with pricing variably perceived as affordable or expensive compared to competitors.

Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

The pricing is expensive, and this is an issue.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

The certification costs are particularly high, around 16,000 Indian Rupees.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The certification costs around $2000, which is ten times the price of UiPath.

Bikash Gupta

Associate Consultant at KPMG

In my experience, it seemed somewhat underpriced, possibly due to being an early adopter.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Valuable Features

Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.

Unqork provides a no-code platform enabling fast app development with enterprise integrations, AI, and advanced UI components.

Management capabilities such as dashboards.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

It streamlines operations by automating the process across various departments, allowing cash requests to be raised, reviewed, and approved more efficiently.

Technology Specialist at Cognizant

Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently.

VamsiKrishna10

Software Engineer 2 at Quantiphi

Unqork allows me to write HTML code, use JavaScript, Angular, and React, which significantly enhances its flexibility.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Categories and Ranking

Pega Platform

Ranking in Rapid Application Development Software

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (6th), Process Automation (4th), Low-Code Development Platforms (7th)

Unqork

Ranking in Rapid Application Development Software

14th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.3%, down from 6.9% compared to the previous year. The mindshare of Unqork is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Rajeev Lochan

BRMS Specialist (IBM Ilog, Drools, Corticon) at Capgemini

Great UI and out-of-the-box integrations, but needs expanded cloud platform support

Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Read full review

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856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

39%

Insurance Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

What do you like most about Unqork?

Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.

What needs improvement with Unqork?

The areas of Unqork that need improvement include the UI, as data-driven applications in banks require displaying data effectively on forms and dashboards. When working with JPMorgan, the data stru...

What is your primary use case for Unqork?

I mostly work with Unqork to develop internal applications, and right now, I'm working with JPMorgan in a department called Asset Wealth Management. We try to automate processes that were previousl...

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Product Reports

Download Pega Platform product report

Pega Platform

May 2025

Download Unqork product report

May 2025

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Unqork is a no-code application platform tailored for businesses looking to build and manage complex applications without traditional coding. It simplifies app development, enhancing agility and reducing time to market.

Unqork provides a visual development environment that allows businesses to innovate without relying on traditional IT resources, leading to faster deployment and reduced costs. Users can rapidly prototype solutions in a drag-and-drop interface, making it accessible for technical and non-technical stakeholders. The platform boasts strong capabilities in enterprise-grade security, compliance, and scalability, ensuring it's equipped to handle high-demand business applications.

What are the valuable features of Unqork?

Visual Development Interface: Enables intuitive drag-and-drop application creation
Enterprise-grade Security: Ensures data protection with comprehensive security measures
Scalability: Adapts to growing business needs seamlessly
Integration Capabilities: Facilitates connectivity with existing systems and APIs
Compliance Management: Helps maintain regulatory standards across industries

What benefits should users look for when evaluating Unqork?

Reduced Time to Market: Quicker development cycles enable faster deployment
Lower Development Costs: Eliminates the need for extensive coding resources
Improved Innovation: Supports rapid prototyping and iteration
Enhanced Collaboration: Encourages participation from both technical and non-technical team members
Greater Flexibility: Adapts to industry-specific requirements with ease

Unqork finds applications across sectors like finance, healthcare, and insurance, where compliance and scalability are critical. In the financial industry, its robust security features make it ideal for developing secure transactional applications. Healthcare organizations use it to streamline patient data management, while insurance companies leverage it to automate claims processing and underwriting.

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available