Pega Platform vs Unqork comparison

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Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Unqork compete in the enterprise technology solutions category, particularly in providing robust, scalable platforms for application development and process management. Pega Platform has the upper hand in case management and complex workflow automation, while Unqork shines in enterprise integrations and UI capabilities.

Features: Pega Platform offers extensive case management, rapid application development through low-code capabilities, and effective omnichannel customer engagement. Unqork provides seamless enterprise integrations, advanced AI features with natural language processing and chatbots, and a flexible no-code environment for rapid development.

Room for Improvement: Pega Platform could enhance its UI and AI/ML functionalities and improve technical support responsiveness, especially during version transitions. Unqork faces challenges in performance optimization with complex layouts and lacks robust mobile application support while needing improvements in analytics and offline utility.

Ease of Deployment and Customer Service: Pega Platform offers versatile deployment options including on-premises, hybrid, and public cloud setups, although its technical support can be slow in critical situations. Unqork provides ease of setup primarily in the public cloud but has limited quick-response technical support.

Pricing and ROI: Pega Platform operates on a higher-cost flexible licensing model that can be prohibitive for smaller companies, justified by significant ROI in large enterprises. Unqork is generally more cost-effective with customizable pricing, but certification costs may add expenses. Both platforms deliver notable ROI, with Pega excelling in process management for large operations, while Unqork offers swift solution deployment.

To learn more, read our detailed Pega Platform vs. Unqork Report (Updated: April 2025).

Pega Platform vs. Unqork

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.6

Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.

Sentiment score

8.3

Unqork offers cost-effective, user-friendly solutions for efficient project management and development, enhancing ROI through optimized resources and performance.

No quotes available

For more quotes and insights, download the Pega Platform report

The platform provides default workspaces, and managing or increasing space is easier compared to other platforms.

For more quotes and insights, download the Unqork report

Technology Specialist at Cognizant

Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.

Swetha Das

Senior Software Engineer at Ernst & Young

Customer Service

Sentiment score

6.8

Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.

Sentiment score

7.4

Unqork provides efficient tech support with quick responses, though some users note inconsistent quality in issue prioritization.

I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

The technical support from Pega is very low, rating a one or two out of ten.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

Pega's technical support team is very helpful.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

The Unqork community helped integrate features like colored status indicators using JavaScript.

Technology Specialist at Cognizant

Technical support from Zendesk is very reliable and effective.

VamsiKrishna10

Software engineer 2 at Quantiphi

There were instances when support could not solve a problem and suggested raising it to higher management.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Scalability Issues

Sentiment score

7.6

Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.

Sentiment score

7.1

Unqork effectively handles large data with MongoDB, but scalability and performance may vary based on configuration and specific conditions.

No quotes available

For more quotes and insights, download the Pega Platform report

Scalability features like UI and APIs are all available within the same platform, making it easy to handle increased demands.

Technology Specialist at Cognizant

Not every project can be executed through Unqork as some complex requirements might need proof of concept before proceeding.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Unqork consistently works in the background, releasing new components, and provides comprehensive documentation.

PrinceKumar5

Senior Engineering Lead at Persistent Systems

Stability Issues

Sentiment score

7.7

Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.

Sentiment score

6.3

Unqork is generally stable with occasional issues, but users rate its stability highly despite minor disruptions and limitations.

No quotes available

For more quotes and insights, download the Pega Platform report

A component's previously set value might be missing the next day, affecting reliability.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The main issue I have with Unqork is the limited availability of learning resources.

Soham Rakhade

Senior Software Engineer at a retailer with 5,001-10,000 employees

There have been no significant stability issues where the entire platform went down.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Room For Improvement

Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.

Unqork requires accessibility, platform support, analytics, performance improvements, UI flexibility, mobile support, and enhanced data handling and migration tools.

Pega introduced Constellation, which allows a user to build a more engaging visual experience.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

My learning curve in robotics has been challenging.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

Unqork moved from the Sanctuary to Vega platform without providing a migration tool, necessitating manual updates.

reviewer2688993

Lead Solutions Architect at a financial services firm with 11-50 employees

The setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.

Swetha Das

Senior Software Engineer at Ernst & Young

It would be beneficial if they further improved compatibility with both the previous Sencha compiler and the new Vega compiler.

For more quotes and insights, download the Unqork report

Technology Specialist at Cognizant

Setup Cost

Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.

Enterprise users view Unqork's pricing as premium, yet valuable, with customized plans and costly certifications often employer-covered.

Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

The pricing is expensive, and this is an issue.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

The certification costs are particularly high, around 16,000 Indian Rupees.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The certification costs around $2000, which is ten times the price of UiPath.

Bikash Gupta

Associate Consultant at KPMG

In my experience, it seemed somewhat underpriced, possibly due to being an early adopter.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Valuable Features

Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.

Unqork excels with its enterprise integrations, AI, user-friendly design, scalability, security, API, and collaboration tools for efficient operations.

Management capabilities such as dashboards.

For more quotes and insights, download the Pega Platform report

Quality Assurance Team Lead at Value Labs

Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

It streamlines operations by automating the process across various departments, allowing cash requests to be raised, reviewed, and approved more efficiently.

Technology Specialist at Cognizant

Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently.

VamsiKrishna10

Software engineer 2 at Quantiphi

Unqork allows me to write HTML code, use JavaScript, Angular, and React, which significantly enhances its flexibility.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Categories and Ranking

Pega Platform

Ranking in Rapid Application Development Software

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Process Automation (2nd), Low-Code Development Platforms (7th)

Unqork

Ranking in Rapid Application Development Software

17th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.3%, down from 6.9% compared to the previous year. The mindshare of Unqork is 2.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Rajeev Lochan

BRMS Specialist (IBM Ilog, Drools, Corticon) at Capgemini

Great UI and out-of-the-box integrations, but needs expanded cloud platform support

Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

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849,686 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

39%

Insurance Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

What do you like most about Unqork?

Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.

What needs improvement with Unqork?

Unqork needs to improve its learning resources because there aren't many available on platforms like YouTube or Google. Furthermore, troubleshooting is an area for improvement as errors should be v...

What is your primary use case for Unqork?

I use Unqork ( /products/unqork-reviews ) as a no-code platform to create various types of websites based on user requirements. For example, I can use it for developing solutions for insurance, ban...

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Product Reports

Pega Platform

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Download Unqork product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Unqork is a no-code application platform tailored for businesses looking to build and manage complex applications without traditional coding. It simplifies app development, enhancing agility and reducing time to market.

Unqork provides a visual development environment that allows businesses to innovate without relying on traditional IT resources, leading to faster deployment and reduced costs. Users can rapidly prototype solutions in a drag-and-drop interface, making it accessible for technical and non-technical stakeholders. The platform boasts strong capabilities in enterprise-grade security, compliance, and scalability, ensuring it's equipped to handle high-demand business applications.

What are the valuable features of Unqork?

Visual Development Interface: Enables intuitive drag-and-drop application creation
Enterprise-grade Security: Ensures data protection with comprehensive security measures
Scalability: Adapts to growing business needs seamlessly
Integration Capabilities: Facilitates connectivity with existing systems and APIs
Compliance Management: Helps maintain regulatory standards across industries

What benefits should users look for when evaluating Unqork?

Reduced Time to Market: Quicker development cycles enable faster deployment
Lower Development Costs: Eliminates the need for extensive coding resources
Improved Innovation: Supports rapid prototyping and iteration
Enhanced Collaboration: Encourages participation from both technical and non-technical team members
Greater Flexibility: Adapts to industry-specific requirements with ease

Unqork finds applications across sectors like finance, healthcare, and insurance, where compliance and scalability are critical. In the financial industry, its robust security features make it ideal for developing secure transactional applications. Healthcare organizations use it to streamline patient data management, while insurance companies leverage it to automate claims processing and underwriting.

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available

Pega Platform vs. Unqork