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ConnectWise SIEM vs Rapid7 InsightIDR comparison

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Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (44th), Secure Access Service Edge (SASE) (21st), Managed Detection and Response (MDR) (23rd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface of the solution is sophisticated and straightforward."
"Has great threat detection capabilities."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"It is an easy-to-use tool."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"Rapid7 InsightIDR has positively impacted my organization by capturing most logs and every minute detail, including endpoint logs, network logs, and any email-related logs if a malicious link has been clicked."
"I definitely recommend Rapid7 InsightIDR."
"The UI is very good."
"Features for user behavior analytics and the rules for attack review are good."
"The solution is very stable and works very well for what I need it to do."
"This is a great product and the team is very willing to work with companies."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"​​User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."
 

Cons

"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"The solution lags to the real-time scenarios here and there."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"I would like to see some additional features related to email protection included."
"The price could be a little lower."
"The encryption is not up to the mark."
"Basically, they don't provide customer support tools just to investigate the logs."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"Rapid7's customer support is awful. They didn't respond at all."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"One thing that springs to mind is easier API integration with ITSMs."
"They should add more configuration and security features to it."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I feel it is fairly priced."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It has a yearly renewal."
"The solution is expensive."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"It is a reasonably priced solution."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
11%
Comms Service Provider
11%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Techvera, Syrex, Clark Integrated Technologies
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about ConnectWise SIEM vs. Rapid7 InsightIDR and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.