ScreenConnect and TeamViewer Tensor compete in the remote desktop software market. ScreenConnect is generally preferred for its pricing and customer support, whereas TeamViewer Tensor is favored for its extensive feature set.
Features: ScreenConnect boasts reliable remote access, customization, and a straightforward interface. TeamViewer Tensor is distinguished by enterprise-grade security, comprehensive integration capabilities, and scalable infrastructure.
Room for Improvement: ScreenConnect could enhance its integration capabilities and expand its feature set for enterprise environments. A more robust security framework would be beneficial. TeamViewer Tensor might consider simplifying pricing structures and improving ease of use. Enhanced customer support in smaller markets could also be an advantage.
Ease of Deployment and Customer Service: TeamViewer Tensor provides seamless cloud-based deployment with a focus on enterprise-level support, appealing to larger organizations. ScreenConnect's on-premise model is notable for its simplicity and accessibility. It is recognized for quick resolution times, while TeamViewer Tensor is known for its professional support scale.
Pricing and ROI: ScreenConnect delivers a cost-effective solution with straightforward pricing, ensuring quick ROI for smaller businesses. TeamViewer Tensor's higher initial investment is justified by its advanced features and integration, making it suitable for enterprises seeking comprehensive solutions.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.6% |
TeamViewer Tensor | 5.4% |
ScreenConnect | 1.8% |
Other | 83.2% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 15 |
Midsize Enterprise | 6 |
Large Enterprise | 7 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.
ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.
What are the key features of ScreenConnect?Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.
TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.