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Ivanti Endpoint Security for Endpoint Manager and ConnectWise RMM are competing security solutions in the IT environment category. ConnectWise RMM seems to have the upper hand due to its superior feature offerings and flexibility.
Features: Ivanti Endpoint Security for Endpoint Manager offers robust endpoint protection with a focus on vulnerability database management, patch management, and device compatibility across Windows and Linux systems. ConnectWise RMM provides comprehensive remote monitoring and management capabilities, automation tools for system management, and flexible integration options, enhancing its utility across diverse IT environments.
Room for Improvement: Ivanti could enhance its user interface to be more intuitive and integrate more advanced automation capabilities. Improving cross-compatibility with other security solutions could also be beneficial. ConnectWise RMM might benefit from more detailed reporting features, improved usability of its automation tools, and better scalability options for larger organizations.
Ease of Deployment and Customer Service: Ivanti offers straightforward deployment bolstered by reliable customer service and detailed documentation, making setup easy. ConnectWise RMM delivers a seamless deployment process as well, with intuitive resources for easier management and responsive customer support that enhances user experience during setup and ongoing operations.
Pricing and ROI: Ivanti is noted for its competitive pricing and value for threat protection, making it a cost-effective choice. ConnectWise RMM, although more expensive, justifies its price through extensive features that enhance operational efficiency, offering users a higher return on investment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
It saves probably more than 50% of the time that would have been required, likely around 75%.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
We have a tool called Hudu where all our KBs are loaded.
I rate customer service at eight out of ten as there is room for improvement in response time.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
On a scale from one to ten, the scalability of Ivanti Endpoint Security for Endpoint Manager would be rated between eight and ten.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
ConnectWise RMM has been quite stable for the last eight months.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
We always have problems where we can't log into it, so we have to use the web version.
The pricing for ConnectWise RMM is reasonable.
Navigation could be better optimized for quick navigation by the user.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
My experience with pricing, setup cost, and licensing was very smooth.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
Ivanti Endpoint Security for Endpoint Manager is cloud-based, which aids in deployment.


| Company Size | Count |
|---|---|
| Small Business | 193 |
| Midsize Enterprise | 64 |
| Large Enterprise | 189 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 4 |
| Large Enterprise | 5 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
Ivanti Endpoint Security for Endpoint Manager combines a powerful vulnerability database with cloud-based deployment, facilitating mobile and OS management while enhancing security.
The platform features efficient patch management, remote control, and data access via mobile devices. Its unified console supports asset tracking across Windows, Mac, and Android, improving security patching processes. With inventory management, low-code workflow builders, built-in compliance, and an appealing UI, it manages thousands of devices, though it requires improvements in mobile onboarding, agent troubleshooting, and non-Windows patching. Some challenges exist with policy integration and IT tool integration, while comprehensive training is essential due to its wide range of functionalities.
What are the key features of Ivanti Endpoint Security for Endpoint Manager?
Which benefits should users expect when evaluating Ivanti Endpoint Security for Endpoint Manager?
Ivanti Endpoint Security for Endpoint Manager is implemented across industries for enhanced security patching, mobile device management, and data compliance. Companies utilize its features for managing personal and corporate data separately to prevent data leaks and breaches. The system enables efficient management of device fleets, though Mac management has noted limitations.
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