ConnectWise ScreenConnect vs GoToMeeting comparison

ConnectWise and GoTo are both solutions in the Virtual Meetings category. ConnectWise is ranked #10 with an average rating of 9.5, while GoTo is ranked #9 with an average rating of 9.5. ConnectWise holds a 1.8% mindshare in VM, compared to GoTo’s 3.2% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 88% of GoTo users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

1,183 Views
213 Comparison Views

93% willing to recommend

GoToMeeting

Read 26 GoToMeeting reviews

580 Views
574 Comparison Views

88% willing to recommend

ConnectWise ScreenConnect

GoToMeeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and ConnectWise ScreenConnect operate in the video conferencing and remote support markets. Based on data comparisons, ConnectWise ScreenConnect often appears more advantageous due to its robust remote support capabilities, despite GoToMeeting's inviting pricing and customer support enhancements.

Features: GoToMeeting provides seamless online meeting management with easy scheduling, integrated calendars, and audio/video archiving. ConnectWise ScreenConnect offers advanced remote support functions, including persistent and unattended access, session recording, and seamless remote reboot capabilities.

Room for Improvement: GoToMeeting could enhance its scalability for larger meetings, enrich its user interface for non-technical users, and strengthen its integration with other applications. ConnectWise ScreenConnect might improve its deployment simplicity, optimize for faster low-bandwidth performance, and refine its mobile access solutions.

Ease of Deployment and Customer Service: GoToMeeting boasts of an uncomplicated deployment process and is well integrated with multiple platforms, complemented by responsive customer assistance. ConnectWise ScreenConnect's setup can be complex but is backed by exhaustive support documentation and substantial technical support ideal for complex environments.

Pricing and ROI: GoToMeeting offers competitive initial costs with appealing subscription models warranting satisfactory ROI for frequent video conferencing usage. ConnectWise ScreenConnect's pricing might seem higher initially, but the robust features deliver significant ROI through enhanced support functionalities and operational efficiency.

To learn more, read our detailed ConnectWise ScreenConnect vs. GoToMeeting Report (Updated: July 2025).

Buyer's Guide

ConnectWise ScreenConnect vs. GoToMeeting

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Ranking in Virtual Meetings

10th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (18th)

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.8%, up from 1.7% compared to the previous year. The mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"Better than TeamViewer and useful for fixing problems remotely."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."

More ConnectWise ScreenConnect pros

"It's easy to set up."

"Reduced the need for physically commuting between offices."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"The most valuable feature is the dial-in capability."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

More GoToMeeting pros

Cons

"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"They could provide a toolbox for the plan I'm on."

"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

"The recent redesign has made it slower and basically worthless."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"I would like ConnectWise Control to be more transparent on the real costs to renew their license."

"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

More ConnectWise ScreenConnect cons

"The interface is a little outdated and could be better."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"GoToMeeting is too slow, which is why we no longer use it."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The solution could scale a bit easier if you need to add more people to meetings."

More GoToMeeting cons

Pricing and Cost Advice

"I download the product for free with ConnectWise RMM's license."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"We pay an annual licensing fee."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"We pay $3,000 USD for the service, yearly upfront."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

More ConnectWise ScreenConnect pricing and cost advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

21%

Computer Software Company

14%

Real Estate/Law Firm

13%

Performing Arts

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Comparisons

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GoTo Resolve vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer vs ConnectWise ScreenConnect

Compared 12% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 12% of the time

More ConnectWise ScreenConnect Competitors

Skype for Business vs GoToMeeting

Compared 61% of the time

TeamViewer vs GoToMeeting

Compared 22% of the time

Zoom vs GoToMeeting

Compared 17% of the time

More GoToMeeting Competitors

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

July 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

GoToMeeting

June 2025

Download GoToMeeting product report

Also Known As

ConnectWise Control, ScreenConnect

No data available

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Sample Customers

Jon Rosen Systems

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Buyer's Guide

ConnectWise ScreenConnect vs. GoToMeeting

July 2025

Free Report: ConnectWise ScreenConnect vs. GoToMeeting

Find out what your peers are saying about ConnectWise ScreenConnect vs. GoToMeeting and other solutions. Updated: July 2025.

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