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Conga Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Conga Sign improves ROI through digital document handling, reducing turnaround time and enhancing workflow efficiency with automatic reminders.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
It also helps increase our business as we get signatures from concerned parties easily and quickly.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
 

Customer Service

Sentiment score
6.3
Conga Sign provides 24/7 customer service resolving issues quickly, though nontechnical users may experience challenges in response time.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
They are very proactive and active 24/7.
Data Engineer at Samsara
If we raise any issue, we get immediate resolution.
Sr con at a retailer with 1-10 employees
 

Scalability Issues

Sentiment score
7.7
Conga Sign is scalable and user-friendly but faces challenges on public websites and whitelisting, prompting alternatives consideration.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
 

Stability Issues

Sentiment score
8.0
Conga Sign is stable, reliable, and efficient, with minor bugs, infrequent maintenance, and user satisfaction despite firewall issues.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Room For Improvement

Conga Sign needs better integration, documentation, support, UI updates, multilingual support, and improved features for non-technical users.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful.
Sr con at a retailer with 1-10 employees
Sometimes we require sending multiple documents for signatures, which is still not supported.
Data Engineer at Samsara
 

Setup Cost

Enterprise buyers find Conga Sign's pricing competitive but express desire for a price reduction, especially for small enterprises.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
My experience with pricing, setup cost, and licensing is that this tool is very cost-effective.
Data Engineer at Samsara
I think Conga charges around $1 for one signature, but I am not exactly familiar with the cost for Conga Sign.
Sr con at a retailer with 1-10 employees
 

Valuable Features

Conga Sign simplifies Salesforce integration with easy document generation, secure access, and immediate alerts to enhance business efficiency.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
We receive emails immediately and the configuration takes less than 10 to 15 minutes, plus we can add tags to any PDF documents for signing.
Sr con at a retailer with 1-10 employees
Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications.
Senior at a financial services firm with 51-200 employees
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
12th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (12th), Cloud Data Exchange Services (5th)
 

Mindshare comparison

As of May 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.7%, up from 1.2% compared to the previous year. The mindshare of ShareFile is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Conga Sign2.7%
ShareFile2.6%
Other94.7%
eSignature (Electronic Signature)
 

Featured Reviews

Priya Maria - PeerSpot reviewer
Data Engineer at Samsara
Digital signing has accelerated contract closures and supports fast tracking of multi-party deals
The best features Conga Sign offers include agreements being sent digitally, which reduces the time to get printed documents. I have the option to forward to a relevant party where I might not be the correct person. It reduces turnaround time. Taking signatures from multiple stakeholders can be done digitally. I find all the features very excellent and helpful, and they make the signing process efficient. I also love Conga Sign's Salesforce integration as it provides document tracking, which is great. I really appreciate the point and click interface, which does not require user training from our side. The signing process is also very easy and fast for the end-user, which makes the quoting cycle relatively quicker. It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Legal Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Conga Sign?
Sometimes we require sending multiple documents for signatures, which is still not supported. This could be improved. I would like to add that some businesses still do not consider digital signing ...
What is your primary use case for Conga Sign?
My main use case for Conga Sign is gathering customers' signatures on the final document. Capturing digital signatures is relatively easy compared to correcting signatures manually on printed docum...
What advice do you have for others considering Conga Sign?
My advice for others looking into using Conga Sign is that it is well suited for most clients who have trust in digital signatures and want to reduce turnaround. However, there are still some clien...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Conga Sign vs. ShareFile and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.