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Conga Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
6th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Samy Saied - PeerSpot reviewer
Advanced functionalities have allowed us to streamline our document management processes
The most valuable feature is Conga’s advanced set of functionalities, which have developed over time, especially from Salesforce Classic to Lightning. Features like Conga Sign and enhancing documentation for business users have significantly improved our processes. It also provides flexibility, allowing for easy interaction with just a click of a button.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Conga Sign is its tight integration with the Salesforce ecosystem."
"Customers can use Conga Sign to drag and drop their signatures on documents."
"The most valuable feature is Conga’s advanced set of functionalities, which have developed over time, especially from Salesforce Classic to Lightning."
"It integrates seamlessly with Conga Composer, making it simpler than if we had to connect Conga with DocuSign."
"The solution allows you to create a code for securing documents and provides various permissions, such as signature only, view only, and read-only."
"The solution's most valuable feature in terms of configuration is the Write Back functionality."
"The solution is scalable."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
 

Cons

"The documentation for Conga Sign could be improved."
"Sometimes, the tool creates an issue, and we have to go to the Conga Sign setup and reconnect it again."
"The integration of Conga Sign with Conga Composer could be better."
"The solution accepts only a few data types and not all data types."
"I would like to see better initial setup assistance and improved documentation, which would make it easier for new users to understand and configure the solution."
"There is room for improvement in ensuring data residency compliance, as some clients express concerns about data processing transitioning to other servers."
"My only issue with this solution is the cost, which should be improved."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
 

Pricing and Cost Advice

Information not available
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Conga Sign?
If there was the ability to have some kind of warning or alert for sales reps, indicating that a contract is already out for signature before they send a second one, it would greatly reduce confusi...
What is your primary use case for Conga Sign?
We primarily use Conga Sign through our Salesforce integration when we send out contracts for sales. A small percentage, about one percent of our usage, is for internal purposes where we send docum...
What advice do you have for others considering Conga Sign?
I would recommend Conga Sign, especially for mid to small-sized organizations. If a company works around the firewall blocking issue, it is scalable and great to have both the composer and e-signat...
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Conga Sign vs. ShareFile and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.