

Conga Sign and Progress ShareFile are leading solutions in digital document management. Conga Sign is better in pricing and support, while ShareFile boasts a wider array of features, making it a more comprehensive choice for varied business needs.
Features: Conga Sign offers seamless e-signature integration, workflow automation, and Salesforce compatibility, enhancing contract management efficiency. It also provides automated reminders and security features for secure access. ShareFile, on the other hand, offers comprehensive file sharing, collaborative tools, and robust security measures, ideal for diverse document management requirements.
Room for Improvement: Conga Sign could enhance its integration with non-Salesforce applications, improve customization options, and offer a more robust security framework. ShareFile could simplify its user interface, reduce its complexity for non-tech users, and streamline its integration process for diverse environments.
Ease of Deployment and Customer Service: Conga Sign supports easy implementation with excellent customer service during deployment. ShareFile provides a flexible deployment model and extensive customer support, though its ongoing flexibility during use stands out.
Pricing and ROI: Conga Sign features lower initial costs, providing quicker ROI through efficient document processes. ShareFile has higher upfront costs but delivers long-term value via its advanced features and data management capacities, potentially leading to a better ROI over time.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Conga Sign's support is always helpful; I have never found support as good as I have with Conga Sign.
When we raise a request to the support team about any issues with Conga Sign, they resolve the issue in less than 24 hours.
They will automatically follow up every time if we are not responding.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
If those are addressed, it would definitely be a ten.
Conga Sign is very scalable, and growth has increased significantly after using it.
It is not complex for configuration.
Conga Sign is generally stable and reliable and available most of the time.
The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs.
Different languages would be a needed improvement.
Providing guidance or even videos for them would be more efficient for customers as well.
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
It also saves time when completing the agreement signing system.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
| Product | Mindshare (%) |
|---|---|
| Conga Sign | 2.4% |
| ShareFile | 3.0% |
| Other | 94.6% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Conga Sign offers seamless integration with Salesforce, simplifying digital signature processes with ease of use and efficiency. It allows quick setup, enabling users to streamline document handling and secure electronic signatures efficiently.
Conga Sign integrates with Salesforce to enhance document generation and digital signature processes. Features like drag-and-drop signature capability and automated email transactions reduce manual overhead and enable fast, secure document handling. Integration with Conga Composer further boosts functionality, while configurable permissions and prepopulated tags improve efficiency and user experience. Challenges include limited data type support and documentation complexity, with users seeking better customer support and enhanced data residency compliance. Multilingual capabilities and simultaneous document signature features are also desired.
What are the most valuable features?In industries such as sales and contract management, Conga Sign facilitates efficient document generation and digital signature capture. Companies use it for managing contracts and agreements within Salesforce, streamlining their document workflow and minimizing the time required for securing vital signatures. The ability to track document status helps maintain oversight and speeds up critical sales cycles, proving essential for rapid contract executions.
Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction.
Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies key stages of client work in a single, secure platform.
With ShareFile, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping maintain visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline processes, reduce manual work and create more consistent, professional client experiences.
ShareFile combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work faster, while helping organizations manage sensitive data.
Key capabilities include:
By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl and enables teams to scale client work without increasing complexity. Benefits can include improved efficiency, more consistent client experiences and stronger operational outcomes.
ShareFile software is a modern alternative to legacy FTP systems and basic file-sharing tools—purpose-built to help organizations run client work end-to-end, improve client experiences and operate with greater confidence.
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