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Commvault Cloud vs OpenText Recover​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
OpenText Recover​
Ranking in Disaster Recovery (DR) Software
26th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 11.6%, up from 10.8% compared to the previous year. The mindshare of OpenText Recover​ is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Commvault Cloud11.6%
OpenText Recover​0.6%
Other87.8%
Disaster Recovery (DR) Software
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Allows you to test and schedule recovery tasks for multiple sites
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"The most important feature is that everything can be controlled using a single console."
"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."
 

Cons

"The user creation and management capabilities could be improved."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"I would like to have a manager-level dashboard to review the backups. This is not from an administrative perspective where you can see the details of the execution. Rather, it would only show the percentage of completeness for each one."
"Persistent binding is a feature that I would like to see in the next release of Commvault."
"The pricing of the solution can be improved and made cheaper."
"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."
 

Pricing and Cost Advice

"Commvault is quite high in terms of pricing and licensing."
"The tool is cost-effective."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What needs improvement with Carbonite Recover?
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there w...
What is your primary use case for Carbonite Recover?
Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...
What advice do you have for others considering Carbonite Recover?
Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Commvault and others in Disaster Recovery (DR) Software. Updated: December 2025.
879,310 professionals have used our research since 2012.