Arcserve UDP vs OpenText Recover comparison

Arcserve and OpenText are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #22 with an average rating of 7.3, while OpenText is ranked #26 with an average rating of 8.0. Arcserve holds a 2.1% mindshare in DRS, compared to OpenText’s 0.7% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

3,318 Views
1,327 Comparison Views

85% willing to recommend

OpenText Recover

Read 1 OpenText Recover review

443 Views
363 Comparison Views

100% willing to recommend

Arcserve UDP

OpenText Recover

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Arcserve UDP and OpenText Recover compete in the data protection market. Arcserve UDP is favored for its competitive pricing and robust customer support, while OpenText Recover is considered superior due to its advanced features.

Features: Arcserve UDP offers comprehensive data protection, efficient backup, and recovery options. OpenText Recover provides sophisticated recovery solutions, data management capabilities, and stands out for its integration abilities and flexibility.

Ease of Deployment and Customer Service: Arcserve UDP is known for its straightforward deployment and reliable customer service. OpenText Recover, although slightly more complex in deployment, offers extensive support and resources suited for tailored solutions.

Pricing and ROI: Arcserve UDP presents a lower setup cost with effective data protection. OpenText Recover, while requiring a higher initial investment, offers enhanced data management features leading to improved long-term ROI.

To learn more, read our detailed Disaster Recovery (DR) Software Report (Updated: March 2026).

Buyer's Guide

Disaster Recovery (DR) Software

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

22nd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd)

OpenText Recover

Ranking in Disaster Recovery (DR) Software

26th

Average Rating

8.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.5% compared to the previous year. The mindshare of OpenText Recover is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	2.1%
OpenText Recover	0.7%
Other	97.2%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Rias Majeed

CTO at Exceed NetSec LLC

Allows you to test and schedule recovery tasks for multiple sites

The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"This is a good solution because it offers multiple hybrid options."

"It is very stable."

More Arcserve UDP pros

"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."

Cons

"The product is not user-friendly."

"What I have noticed is that UDP can support some test versions of the OS like Linux 6.0 and macOS also 10.0 and 12.0, but sometimes with customers that are using older infrastructure, the UDP doesn't support the infrastructure."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."

"We have to use a Microsoft hypervisor for installation which is expensive."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."

"The tool doesn't provide cloud integration in India."

More Arcserve UDP cons

"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."

Pricing and Cost Advice

"It is approximately $400 to purchase a virtual service outright."

"The solution is not very expensive, but it is not cheap."

"I feel that the product is fairly priced."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The price of this product is high and it should be lower."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"Pricing is most likely comparable."

"The pricing is moderate."

More Arcserve UDP pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Marketing Services Firm

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with Carbonite Recover?

See all answers

What is your primary use case for Carbonite Recover?

Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...

See all answers

What advice do you have for others considering Carbonite Recover?

Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 4% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Datto Cloud Continuity vs OpenText Recover

Compared 32% of the time

VMware Live Recovery vs OpenText Recover

Compared 31% of the time

Commvault Cloud vs OpenText Recover

Compared 24% of the time

More OpenText Recover Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2026

Download Arcserve UDP product report

Buyer's Guide

Disaster Recovery (DR) Software

March 2026

Download OpenText Recover product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

OpenText Recover offers businesses a robust data protection solution, ensuring continuity and data recovery across key infrastructures.

With OpenText Recover, organizations are empowered with reliable recovery measures that protect mission-critical data, featuring seamless integration across various platforms. The technology aligns with industry's best practices, delivering comprehensive safeguards that enhance resilience.

What are the key features of OpenText Recover?

Automated Backups: Streamlines data protection with scheduled backups to minimize manual intervention.
Disaster Recovery: Provides rapid restoration of essential data in emergency scenarios, reducing downtime.
Cloud Support: Integrates easily with cloud infrastructures, offering flexible storage options.
Scalability: Adapts to growing enterprise data needs, maintaining performance efficiencies.

What benefits or ROI should users consider?

Cost Efficiency: Minimizes expenses related to data loss and extended downtime.
Operational Continuity: Ensures business processes remain uninterrupted during data incidents.
Compliance Support: Helps meet data protection regulations through comprehensive security measures.
Enhanced Reliability: Delivers consistent and dependable recovery services, boosting trust in infrastructure.

OpenText Recover is widely implemented across industries like finance, healthcare, and telecommunications. It supports data integrity and swift recovery in financial systems, ensures patient data is safeguarded in healthcare, and helps telecom providers maintain uninterrupted services. The diverse applications make it a versatile tool in maintaining critical operations.

OpenText

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

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March 2026

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