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Commvault Cloud vs Dell PowerProtect Cyber Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
7.0
Dell PowerProtect Cyber Recovery reduces ransomware costs, offering 20% faster recovery and effective risk management, preventing financial losses.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Assistant Manager at a tech services company with 51-200 employees
The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.
Pre Sales Manager at a tech services company with 51-200 employees
The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
7.8
Dell PowerProtect Cyber Recovery support is praised for responsiveness, though some desire faster third-party integration and urgent response improvements.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
I would rate technical support and customer support a 10 because honestly, their support specialists go above and beyond.
Electrical Engineer Ii at Lafayette Utilities System LLC
We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
Every time I have a call, they have a solution.
System Administrator at De Persgroep Publishing
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
8.0
Dell PowerProtect Cyber Recovery is highly scalable, supporting expansion and optimizing resources for diverse business environments and growing needs.
The ability to recover, ability to air gap it, and ability to replicate it have all worked very well for us.
Director, Information Technology at Ascend Performance Materials
In terms of scalability with Dell PowerProtect Cyber Recovery, it revolves around the same concept as Data Domain where you can scale up or scale out.
Devops Solutions Engineer at a computer software company with 51-200 employees
Currently, my Cyber Recovery satisfies my data needs, with my data domain actually sized around 40% larger than it needed to be, in order to predict the available growth of the data I am bringing into the vault.
Electrical Engineer Ii at Lafayette Utilities System LLC
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
8.2
Dell PowerProtect Cyber Recovery is highly stable, reliable, with high user ratings, minor issues, and no major outages.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
When we assess the stability and reliability of Dell PowerProtect Cyber Recovery, I would rate it on a scale of zero to ten as being between nine and ten, if not nine point five.
Director, Information Technology at Ascend Performance Materials
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
Dell PowerProtect Cyber Recovery requires better integration, simplified components, and improved management features for enhanced efficiency and user experience.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Assistant Manager at a tech services company with 51-200 employees
It would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.
Pre Sales Manager at a tech services company with 51-200 employees
I would like more visibility into what is going on with the individual backup images and how they are being scanned.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
My main problem is with the bare-metal recovery.
System Administrator at De Persgroep Publishing
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
Dell PowerProtect Cyber Recovery offers affordable, competitive pricing for data protection, appealing to enterprises over more expensive alternatives.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack.
Pre Sales Manager at a tech services company with 51-200 employees
Regarding pricing, I find it a lot cheaper than Veeam.
System Administrator at De Persgroep Publishing
We have been very satisfied with the pricing, licensing, and setup costs of Dell PowerProtect Cyber Recovery.
Director, Information Technology at Ascend Performance Materials
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
Dell PowerProtect Cyber Recovery offers isolation, advanced analytics, air gap protection, and ML-based anomaly detection for enhanced cybersecurity.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean.
Pre Sales Manager at a tech services company with 51-200 employees
The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.
System Administrator at De Persgroep Publishing
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
eDiscovery (2nd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
23rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
Pricing was very clear and actually not as bad as I thought. When I was going into this whole thing of getting a Cyber Vault, I was worried about enormous hardware costs and licensing, and that was...
What needs improvement with Dell PowerProtect Cyber Recovery?
What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager. It is harder to integrate the pieces toge...
What is your primary use case for Dell PowerProtect Cyber Recovery?
The main use case for Dell PowerProtect Cyber Recovery is the ability to ingest all of my data into my vault. If there is an anomaly or something I need to be aware of, such as a large amount of da...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect Cyber Recovery and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.