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Darktrace vs Mimecast Insider Risk Management and Data Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.9
Mimecast Insider Risk Management offers significant cost savings, improved efficiency, and enhanced security, providing users with incalculable benefits.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
8.7
Mimecast excels in customer service with responsive support, effective solutions, and proactive communication, enhancing overall user satisfaction.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
I have never had any problems with the customer support, and they are very responsive.
Cyber Security Engineer at a computer software company with 51-200 employees
I would rate customer support a seven out of ten because support is provided through a third party.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
I think the customer support is good, and they respond on time.
IT Administrator at a media company with 201-500 employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
8.0
Mimecast's scalability is seamless and efficient, easily supporting growth in users with minimal configuration and cloud-based deployment.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Mimecast Insider Risk Management and Data Protection has been able to keep up with our organization's growth, including adding more users, expanding across departments, and adapting to larger data volumes.
Deputy Director, Ict Security at a government with 201-500 employees
We do not have to manage the scalability part of it.
Soc Analyst at Payatu
The scalability of Mimecast Insider Risk Management and Data Protection can be challenging at times.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.9
Mimecast Insider Risk Management offers stable performance and reliability, with minor technical issues generally resolved quickly.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Cyber Security Engineer at a computer software company with 51-200 employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Mimecast needs better reporting, integration, custom rules, speed, user support, AI, alerts, and training enhancements.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Sometimes we do not have the capacity to train someone, but we would like to ensure that Mimecast Insider Risk Management and Data Protection is able to provide that training information.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
I suggest that Mimecast provide training and certification on that component and ensure that alerts are more accurate, including the fine-tuning of the alerts.
Deputy Director, Ict Security at a government with 201-500 employees
To improve Mimecast Insider Risk Management and Data Protection, I believe the product should provide more options for creating custom rules in the portal.
IT Administrator at a media company with 201-500 employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Mimecast offers scalable pricing and support, ideal for businesses needing comprehensive data protection and risk management solutions.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Mimecast provides advanced data protection and cybersecurity features with machine learning, ensuring security, compliance, and seamless deployment.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
Soc Analyst at Payatu
Mimecast Insider Risk Management and Data Protection offers the ability to conduct a deep dive and granular access to previous data in our organization.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
The best features Mimecast Insider Risk Management and Data Protection offers include providing a timestamp of each incident, which indicates when it triggers and its accuracy.
Cyber Security Analyst at a computer software company with 201-500 employees
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (6th)
Mimecast Insider Risk Manag...
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
84
Ranking in other categories
Data Loss Prevention (DLP) (10th)
 

Mindshare comparison

Darktrace and Mimecast Insider Risk Management and Data Protection aren’t in the same category and serve different purposes. Darktrace is designed for Network Detection and Response (NDR) and holds a mindshare of 14.3%, down 24.1% compared to last year.
Mimecast Insider Risk Management and Data Protection, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.7% mindshare, up 1.6% since last year.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace14.3%
Vectra AI10.6%
ExtraHop Reveal(x)5.9%
Other69.2%
Network Detection and Response (NDR)
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Mimecast Insider Risk Management and Data Protection2.7%
Microsoft Purview Data Loss Prevention6.2%
Forcepoint Data Loss Prevention4.8%
Other86.3%
Data Loss Prevention (DLP)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
ES
Senior Service Desk Engineer at a comms service provider with 201-500 employees
Email continuity has protected finance communications and automates security and retention policies
Mimecast Insider Risk Management and Data Protection could be improved if they can offer a remote app for ease of use. If the team is not working from a workstation, we usually have the service access through our laptops, and if there's an interface on a mobile basis, that would be useful. Ease of use for our newer recruits is an area for improvement. When someone just joins our team, we want an easy onboarding process for them to understand why Mimecast Insider Risk Management and Data Protection is in place. Sometimes we do not have the capacity to train someone, but we would like to ensure that Mimecast Insider Risk Management and Data Protection is able to provide that training information to get them up to speed on what our system is, what our setup is in the Mimecast platform. Maybe implementing a deep dive AI tool that understands our organization much better and can relay information to anyone that we're training would help. This way, we can pull training parameters to track areas where our technical teams can improve their understanding and knowledge base and skill base into making use of Mimecast Insider Risk Management and Data Protection better.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise28
Large Enterprise31
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What advice do you have for others considering Code42 Next-Gen DLP?
My advice for others looking into using Mimecast Insider Risk Management and Data Protection is to evaluate it, and if it fits your needs, it is a good solution. I would rate this product a 9 out o...
What needs improvement with Code42 Incydr?
There are no particular reviews on improvement from my side regarding Mimecast Insider Risk Management and Data Protection.I think the UI of Mimecast Insider Risk Management and Data Protection can...
What is your primary use case for Code42 Incydr?
My main use case for Mimecast Insider Risk Management and Data Protection is email security, as I have deployed it as my email gateway to protect against any kind of phishing attempts or malicious ...
 

Also Known As

No data available
Mimecast Incydr, Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about Darktrace, TrendAI, Vectra AI and others in Network Detection and Response (NDR). Updated: May 2026.
899,204 professionals have used our research since 2012.