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Code42 Incydr vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cloudflare improves speed, security, and stability, leading to significant financial benefits with an ROI of 318% for businesses.
Sentiment score
7.5
Code42 Incydr offers cost savings, enhanced security, reduced downtime, and increased productivity, leading to a high return on investment.
Sentiment score
7.4
Cortex XSOAR enhances ROI by automating SOC tasks, optimizing operations, and requiring mature processes for effective integration.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.2
Cloudflare's support is praised for responsiveness, though non-paying users and regions without local offices face challenges.
Sentiment score
8.8
Code42 Incydr's customer service is highly praised for its responsiveness, professionalism, clear communication, expert support, and comprehensive resources.
Sentiment score
6.4
Cortex XSOAR customer service is praised for knowledge and responsiveness, though some report delays and unhelpfulness in support interactions.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
Their support has been better than Anomali's and they are more responsive.
 

Scalability Issues

Sentiment score
8.2
Cloudflare efficiently handles increased traffic and growth, offering scalability, robust network performance, and seamless expansion for enterprises.
Sentiment score
7.9
Code42 Incydr is highly scalable and integrates seamlessly, with minor setup issues but reliable performance for growing and established businesses.
Sentiment score
7.5
Palo Alto Networks Cortex XSOAR excels in scalability, integrating well with APIs and scaling across diverse organizational environments.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
 

Stability Issues

Sentiment score
7.7
Cloudflare is generally stable and reliable, but occasional issues with downtime, speed, and DDoS protection are reported.
Sentiment score
7.8
Code42 Incydr is highly reliable and stable, with users rarely encountering any issues, bugs, crashes, or glitches.
Sentiment score
7.7
Palo Alto Networks Cortex XSOAR is stable and reliable, with minor bugs mostly related to updates and proper configuration.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
 

Room For Improvement

Cloudflare needs analytics, threat insights, improved support, user-friendly dashboards, and simplified pricing, with consistent caching and security features.
Code42 Incydr could enhance support, efficiency, and features, especially for newcomers and those relying on content-specific filtering.
Cortex XSOAR requires improvement in pricing, user interface, integrations, customization, stability, automation, support, and licensing costs.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
 

Setup Cost

Cloudflare offers flexible pricing with plans for small businesses to enterprises, balancing cost with comprehensive features and protection.
Palo Alto Networks Cortex XSOAR is costly but valued for features and support, though potentially unsuitable for small businesses.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
 

Valuable Features

Cloudflare offers caching, DDoS protection, and CDN services, enhancing website speed and security with intuitive interface and global reach.
Code42 Incydr is user-friendly, offers continuous backups, excellent visibility for remote workforces, and customizable risk-scoring with minimal resource use.
Cortex XSOAR excels in automation, integration, and customization, enhancing security management with AI-driven threat intelligence and incident response.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Code42 Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
 

Mindshare comparison

Data Loss Prevention (DLP)
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Comms Service Provider
10%
Financial Services Firm
9%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
7%
Government
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers ...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter...
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Microsoft, Zscaler, Broadcom and others in Data Loss Prevention (DLP). Updated: May 2025.
855,080 professionals have used our research since 2012.