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Cisco Secure Access vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
16th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
 

Mindshare comparison

As of May 2025, in the Secure Access Service Edge (SASE) category, the mindshare of Cisco Secure Access is 3.3%, up from 0.2% compared to the previous year. The mindshare of iboss is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Maintaining top security with comprehensive updates and support
The most valuable feature of Cisco Secure Access is the level of security it provides. Cisco's dedication to the security industry is evident with how it remains up-to-date on current situations and recent attacks. Updates are frequent, and firmware upgrades are delivered promptly. It is very easy to stay updated, which is crucial for maintaining security.
Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the stability of Cisco Secure Access as ten out of ten."
"The most valuable feature is the authentication feature."
"The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC)."
"I use this solution for securing security controls like Secure Security Control (SSC) for local Internet breakouts."
"I would rate the scalability a ten out of ten."
"The most valuable feature of Cisco Secure Access is the level of security it provides."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"It was a very easy product to install. It can be deployed very fast."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Technical support is pretty sharp and very responsive."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
 

Cons

"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms."
"The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco."
"It is expensive."
"There is a need for improved global coverage since the service relies on the cloud provider's data centers."
"Cisco is not well accepted in the market since they are somewhat behind their competitors."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
 

Pricing and Cost Advice

Information not available
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Construction Company
9%
Financial Services Firm
9%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Cisco is known for being a premium product, and its pricing reflects this. Although competitive, a more flexible pricing model could attract more companies, especially those with smaller user bases.
What is your primary use case for Cisco Secure Access?
Our primary use case for Cisco Secure Access ( /products/cisco-secure-access-reviews ) is seamless connectivity for users, whether they are inside our corporate network or accessing it externally o...
What advice do you have for others considering Cisco Secure Access?
In terms of overall rating, I give Cisco Secure Access a nine. I would definitely recommend it to other users.
What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly. We switched to another solution because of increased pricing for licensing an...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
 

Also Known As

No data available
iBoss Cloud Platform
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Cisco Secure Access vs. iboss and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.