Citrix Workspace vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix Workspace
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.4
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.2
Number of Reviews
99
Ranking in other categories
Remote Access (4th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of July 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix Workspace is 5.0%, down from 10.4% compared to the previous year. The mindshare of Workspace ONE UEM is 2.9%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
Unique Categories:
No other categories found
Remote Access
1.1%
Enterprise Mobility Management (EMM)
12.8%
 

Featured Reviews

TM
Mar 14, 2022
Secure, simple implementation, and efficient
My advice to others is the initial installation is always straightforward, it's the second phase that you need a lot of good assistance or a lot of assistance to get it working right or working well. If you go into it thinking you can learn as you go, it's not that kind of solution. It is similar to VMware. The whole element about it is that installing the solution is easy and getting things up and running is not a problem, but getting it to work well in the environment requires a lot of expertise and you need to pay the money to get that to work well. I rate Citrix Workspace a ten out of ten.
Mitul Rajput - PeerSpot reviewer
Jan 31, 2024
Enhances user productivity and offers conditional-based authentication with micro VPN channels for internal applications
There are multiple features. It depends on the customer's use case, but for customers using VMware, we've seen that conditional-based authentication establishing a micro VPN channel to internal applications is most valuable. They know these are the only devices accessing their internal applications, and no outside devices can access any applications. That's the overall security posture organizations are looking for, and that's what we're delivering right now. Moreover, the integration capability of Workspace ONE enhances the IT infrastructure. Good integrations are available. There are a few limitations, but both Citrix and VMware are working on enhancements. But the integrations are pretty much similar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"It is a very scalable solution."
"The ease of access and the confidentiality and security that it provides is what we like best."
"I can access it from anywhere."
"It is stable, easy to scale, and provides secure remote access."
"From my perspective, the most valuable feature is the manageability."
"The antivirus and the ability to push security policies down to the device are key features."
"We can do single sign-on and make use of the same user account to log into multiple applications."
"From a remote management perspective, I like the management and the inventory."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"The most valuable feature is single sign-on."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"The solution has a lot of capabilities, and it is easy to manage and customize."
 

Cons

"I heard that Citrix found some loopholes in the product, and they have yet to be covered up."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"It takes time to load."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The product has some bugs, making it an area of concern where improvements are required."
"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
"I would like better integration for deploying programs with binary files."
"The setup was very difficult. It was not as easy as I had expected."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"The technical support could be improved."
 

Pricing and Cost Advice

"The tool is expensive."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"Citrix is expensive."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"We are seeing a return on investment with Citrix Workspace."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"The price of the solution is costly for the number of users I am using it for."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"The pricing and licensing are affordable. They are not too high."
"In some cases, a customer may feel the solution is expensive."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"I have no opinion about the pricing of the product."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint...
What needs improvement with Citrix Workspace?
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment i...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Citrix Workspace Cloud
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

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Overview

 

Sample Customers

Lucas Metropolitan Housing Authority
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Omnissa, VMware, Microsoft and others in Virtual Desktop Infrastructure (VDI). Updated: July 2024.
793,295 professionals have used our research since 2012.