Citrix Workspace vs VMware Workspace ONE comparison

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Executive Summary

We performed a comparison between Citrix Workspace and VMware Workspace ONE based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, Microsoft, Citrix and others in Virtual Desktop Infrastructure (VDI).
To learn more, read our detailed Virtual Desktop Infrastructure (VDI) Report (Updated: January 2023).
670,331 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was.""It is a good product. I don't have any complaints.""Citrix Workspace allows you to work in a remote environment and gives you data security.""The service dash and Workspace Environment Manager service are good features.""Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage""With this product, everyone can have a similar kind of desktop environment.""The feature that I like is that it is fast.""The most valuable feature of Citrix Workspace is its security."

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"It's a tool that can be managed in various departments.""It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.""The most valuable features are the ones that control the leaking.""I found the initial setup to be easy.""You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE.""We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications.""The performance is good, and it is easy to configure.""VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."

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Cons
"Performance could be better if there was a low latency improvement.""If there are connectivity issues, there are stability issues.""They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us.""The ITSM adapters need to be enhanced.""I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.""It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product.""Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace.""We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."

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"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.""The SaaS environment is not very responsive at times, so the performance can be improved in that regard.""I would like to see more service notifications.""The initial setup is a bit complex.""We'd like the customization to be better.""Lacks a modern enterprise mobility management platform.""The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.""I'd like to see expanded device support, particularly for IoT things like SCADA devices."

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Pricing and Cost Advice
  • "We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
  • "The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
  • "The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
  • "We are seeing a return on investment with Citrix Workspace."
  • More Citrix Workspace Pricing and Cost Advice →

  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • "The solution runs at roughly around $36/user for a year."
  • "It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
  • "For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
  • "For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
  • "While it is not inexpensive in terms of price, it is definitely worth it."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now.
    Top Answer:We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal… more »
    Top Answer:They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Ranking
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    5,743
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    12
    Average Words per Review
    488
    Rating
    8.7
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    30,449
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    35
    Average Words per Review
    465
    Rating
    8.1
    Comparisons
    Also Known As
    Citrix Workspace Cloud
    VMware AirWatch
    Learn More
    Citrix
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    Overview

    Only Citrix offers the most complete and integrated workspace to enable people to securely access their apps, desktops and data from anywhere. With the new Workspace app, you get complete choice of device, cloud and network, while maintaining IT security and control—even over corporate SaaS and web apps. Built on trusted Citrix solutions for Windows app and desktop delivery, device security, secure file sync and sharing, network security, and intelligent analytics, Citrix Workspace offers unmatched experience, choice, and security.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Citrix Workspace
    Learn more about VMware Workspace ONE
    Sample Customers
    Lucas Metropolitan Housing Authority
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Healthcare Company36%
    Government18%
    Construction Company9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Financial Services Firm9%
    Government8%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm16%
    Comms Service Provider9%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise22%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    REVIEWERS
    Small Business18%
    Midsize Enterprise22%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    January 2023
    Find out what your peers are saying about VMware, Microsoft, Citrix and others in Virtual Desktop Infrastructure (VDI). Updated: January 2023.
    670,331 professionals have used our research since 2012.

    Citrix Workspace is ranked 4th in Virtual Desktop Infrastructure (VDI) with 12 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 34 reviews. Citrix Workspace is rated 8.6, while VMware Workspace ONE is rated 8.0. The top reviewer of Citrix Workspace writes "Helped to continue our operations, but there have been speed and reliability issues". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Citrix Workspace is most compared with Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services, VMware Horizon Cloud, VMware Horizon View and OpenText Exceed TurboX (ETX), whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, VMware Horizon, SOTI MobiControl and Microsoft Remote Desktop Services.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.