Citrix Workspace vs VMware Workspace ONE comparison

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Executive Summary

We performed a comparison between Citrix Workspace and VMware Workspace ONE based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, Microsoft, Citrix and others in Virtual Desktop Infrastructure (VDI).
To learn more, read our detailed Virtual Desktop Infrastructure (VDI) Report (Updated: April 2023).
706,951 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop.""The most valuable feature of Citrix Workspace is its security.""It is a good product. I don't have any complaints.""It is a stable solution.""The service dash and Workspace Environment Manager service are good features.""Citrix Workspace allows you to work in a remote environment and gives you data security.""Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was.""Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."

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"The most valuable feature of VMware Workspace ONE is its reliability.""The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal.""We can do single sign-on and make use of the same user account to log into multiple applications.""The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel.""You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE.""The Identity component of this solution is its most valuable feature.""The solution has a lot of capabilities, and it is easy to manage and customize.""The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."

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"The ITSM adapters need to be enhanced.""The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application""Performance could be better if there was a low latency improvement.""I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon.""Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace.""I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.""We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted.""It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."

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"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing.""They need a more flexible pricing model.""The integration on the application side could improve.""We'd like more useful support.""The only downside to the solution is that the dashboard is very confusing.""Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved.""Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations.""The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."

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Pricing and Cost Advice
  • "The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
  • "The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
  • "We are seeing a return on investment with Citrix Workspace."
  • More Citrix Workspace Pricing and Cost Advice →

  • "For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
  • "For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
  • "While it is not inexpensive in terms of price, it is definitely worth it."
  • "The price of VMware Workspace ONE is reasonable."
  • "There is a licensing fee for the users, and we pay a low amount for our support costs."
  • "VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
  • "Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
  • "VMware Workspace ONE is expensive."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop.
    Top Answer:I rate the pricing a five out of five because it is a good price.
    Top Answer:I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue.
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    Also Known As
    Citrix Workspace Cloud
    VMware AirWatch
    Learn More
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    Citrix Workspace is a robust, stable Virtual Desktop Infrastructure (VDI) solution that provides integrated, secure access to content, applications, desktops, and resources from anywhere, using any device. These resources can be local, mobile, web, browser, content applications, SaaS, and Citrix DaaS.

    Citrix Workspace gathers and combines the best of Citrix Cloud services, enabling secure access to all the resources available to the organization's end‑users in one location.

    Users are able to view each resource that they have been given access to via the Citrix Workspace user interface (UI). Users are able to access all the services that have been assigned to them in the Workspace Configuration portal either through the browser using the Workspace URL or through the Citrix Workspace application, which has replaced Citrix Receiver.

    Users can easily authenticate their workspaces using the credentials preset in the primary identity provider that is part of the Identity and Access Management which then will automatically enable in Workspace Configuration. This will immediately authenticate the subscriber to each cloud‑hosted service purchased and assigned for their specific unique Citrix Workspace. This guarantees increased security and minimizes any user anomalies.

    Citrix Workspace Benefits:

    Citrix Workspace provides many value-added benefits. Some of these benefits include:

    • Personalized user experience: Citrix Workplace provides a unique personalized experience for each and every user based on their assigned role and job assignment. Users are also able to personalize workflows, improving the overall user work experience.
    • Increased productivity: Citrix Workplace provides a unique personalized experience for each and every user. The single sign-on protocol makes it easy for users to find the applications they need and to start work immediately.
    • Streamlined workflow: The solution facilitates a cleaner, organized, intuitive workspace. The automated workflows and streamlined tasks ensure users stay on task and can perform at their very best at all times.
    • Improved collaboration: Citrix workspace streamlines the ability for users to share media, content, and data with other team members, employees, and stakeholders.
    • Consistent business process: The solution allows users to sign on and begin work from anywhere, anytime, using any device. This enables processes to continue uninterrupted and avoid potential shutdowns or downtime.
    • Next-generation technology: Users are always provided the most up-to-date user experience using SaaS, Citrix Daas, and the most current applications and resources available.
    • Robust governance protocol: The solution provides a rock-solid governance framework as defined by the organization. Citrix Workspace protects all applications and gives users access to only those applications that they need when they need them.
    • Increased security: It uses the most up-to-date single sign-on and zero-trust protocols. Citrix Workspace protects all applications and gives users access to only those applications that they need. The security process includes two-step verification and preset role-based access.
    • Cost-effective: Users are able to sign on from anywhere, using any device, which significantly reduces many overhead costs. The automated workflows also reduce time by eliminating unnecessary repetitive tasks.
    • Increased profitability: A value-added VDI such as Citrix Workspace will ensure an organization will achieve the highest levels of productivity and profitability while providing a solid ROI.

    Reviews from Real Users

    “If you have a desktop, laptop, or device that can be distributed to end users, to any kind of inconsistency in the institution, we deploy the solution so that anybody can get whatever resource is required. It helps ensure access. It makes it easy for us to give storage, memory, RAM, or processor resources without anything affecting their day-to-day activity.” Letarik D., Software System Team Leader at Ethiopian Roads Administration.

    “I work for the State of Illinois, and we were able to stay open and provide services for the needs of the people of the State of Illinois during COVID, which included unemployment services and everything else like that. Its user-friendliness is most valuable. It was easy to login and navigate. Some solutions are not very user-friendly, but this one was.” Cheri S., Information Systems Analyst II at the State of Illinois.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Learn more about Citrix Workspace
    Learn more about VMware Workspace ONE
    Sample Customers
    Lucas Metropolitan Housing Authority
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    Healthcare Company33%
    Construction Company8%
    Financial Services Firm8%
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company7%
    Computer Software Company19%
    Financial Services Firm17%
    Comms Service Provider8%
    Computer Software Company17%
    Financial Services Firm8%
    Comms Service Provider6%
    Company Size
    Small Business37%
    Midsize Enterprise21%
    Large Enterprise42%
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    Small Business23%
    Midsize Enterprise20%
    Large Enterprise57%
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    April 2023
    Find out what your peers are saying about VMware, Microsoft, Citrix and others in Virtual Desktop Infrastructure (VDI). Updated: April 2023.
    706,951 professionals have used our research since 2012.

    Citrix Workspace is ranked 5th in Virtual Desktop Infrastructure (VDI) with 11 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 36 reviews. Citrix Workspace is rated 8.6, while VMware Workspace ONE is rated 8.0. The top reviewer of Citrix Workspace writes "Helped to continue our operations, but there have been speed and reliability issues". On the other hand, the top reviewer of VMware Workspace ONE writes "Quick to set up and easy to implement platform for monitoring and managing mobile endpoints". Citrix Workspace is most compared with Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services, VMware Horizon Cloud, VMware Horizon View and OpenText Exceed TurboX (ETX), whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.