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Google Workspace vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Corporations report mixed ROI from Google Workspace, citing productivity benefits, cost concerns, and varying market value perceptions.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
 

Customer Service

Sentiment score
5.0
Google Workspace support has mixed reviews; effective email support contrasts with difficulties in direct contact and limited personal assistance.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
I sent several complaints and what they replied to me was that I should have dealt with the problem with the provider of my credit card.
Assosiate Professor at Palazzo del Mediterraneo
With Gemini, I was charged for a year without receiving any guidance on its usage.
Principal Consultant at Wipro Limited
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Technical Manager IT Development at Sostenia
 

Scalability Issues

Sentiment score
7.3
Google Workspace efficiently scales for any size organization, praised for seamless user accommodation and integration, though enhancements are suggested.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Technical Manager IT Development at Sostenia
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
IT Manager at Universal Carpets & Rugs
If webinars were provided and universities were promoted with webinars, people are going to attend them.
Assosiate Professor at Palazzo del Mediterraneo
 

Stability Issues

Sentiment score
7.8
Google Workspace is praised for its stability and reliability, with users noting minimal disruptions and high performance ratings.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
The stability of Google Workspace is excellent and very solid.
Principal Consultant at Wipro Limited
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
Assosiate Professor at Palazzo del Mediterraneo
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
Technical Manager IT Development at Sostenia
 

Room For Improvement

Users desire improved integration, storage, synchronization, features, and functionality in Google tools to enhance productivity and collaboration.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
IT Manager at Universal Carpets & Rugs
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
Technical Manager IT Development at Sostenia
It is hard to find categories and folders in Teams.
Assosiate Professor at Palazzo del Mediterraneo
 

Setup Cost

Users have mixed opinions on Google Workspace pricing, appreciating the value but desiring clearer cost structures and flexible licensing.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
The current cost is approximately seven to ten euros per user per month.
Technical Manager IT Development at Sostenia
 

Valuable Features

Google Workspace excels in scalability, integration, security, and collaboration, making it ideal for businesses and educational institutions.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
Assosiate Professor at Palazzo del Mediterraneo
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
Technical Manager IT Development at Sostenia
The valuable features include the email service, email updates, and Google Drive.
IT Manager at Universal Carpets & Rugs
 

Categories and Ranking

Google Workspace
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
105
Ranking in other categories
Email Applications (1st), Wireless Email (1st), Cloud Storage (8th)
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 10.0%, up from 6.4% compared to the previous year. The mindshare of ShareFile is 6.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Google Workspace10.0%
ShareFile6.6%
Other83.4%
Content Collaboration Platforms
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
9%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
11%
Manufacturing Company
9%
Legal Firm
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise27
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus. It is not intuitive with Teams. It is hard to find categories and folders in Teams. I do ...
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Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Google Workspace vs. ShareFile and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.