Google Workspace vs ShareFile comparison

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Google Workspace

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and ShareFile are competing in digital collaboration and file management. Google Workspace has an advantage with a comprehensive suite of applications that integrate seamlessly with Google services.

Features: Google Workspace offers integrated communication tools such as Gmail, Google Meet, and collaboration through Google Docs and Sheets. It provides a full environment for productivity. ShareFile emphasizes file-sharing, storage, and organization alongside secure upload, download, and transfer options, catering particularly to industries with strict compliance needs. Both products deliver robust solutions, with Google Workspace focusing on collaborative applications and ShareFile providing strong data-handling capabilities.

Room for Improvement: Google Workspace could enhance security protocols for businesses with high compliance demands and simplify its pricing models for easier understanding. Additional customization options in its suite might enhance user experience further. ShareFile could benefit from expanding its suite of integrated collaborative tools and enhancing its user interface for better accessibility. Greater emphasis on scaling and documentation could improve client training and deployment experiences.

Ease of Deployment and Customer Service: Google Workspace is praised for its simple deployment process, scalable environments, and comprehensive support resources. Its extensive documentation and self-service options make it user-friendly. ShareFile focuses on providing tailored customer service, with dedicated support ensuring a smoother deployment process. While both offer strong customer service, Google Workspace is noted for its robust FAQs and self-service resources.

Pricing and ROI: Google Workspace presents a clear pricing structure with options for small businesses and enterprises, offering great value through its extensive range of services. ShareFile, perceived as costlier, justifies its pricing with value-driven features like enhanced security and compliance tools. Despite Google Workspace's competitive pricing, ShareFile attracts customers focused on secure data management and specialized functionalities fitting strict compliance requirements.

To learn more, read our detailed Google Workspace vs. ShareFile Report (Updated: June 2025).

Google Workspace vs. ShareFile

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.4

Google Workspace boosts productivity and collaboration, offering streamlined tools and flexibility despite variable costs and returns per organization.

Sentiment score

8.5

ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.

No quotes available

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No quotes available

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Customer Service

Sentiment score

5.2

Google Workspace's support is efficient and user-friendly; however, users seek improved communication and direct contact options.

Sentiment score

6.6

ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.

In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.

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Technical Manager IT Development at Sostenia

No quotes available

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Scalability Issues

Sentiment score

7.6

Google Workspace offers scalable, cloud-based solutions enabling effortless growth, efficient management, and seamless integration for businesses of all sizes.

Sentiment score

7.5

ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.

It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.

Technical Manager IT Development at Sostenia

Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.

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IT Manager at Universal Carpets & Rugs

No quotes available

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Stability Issues

Sentiment score

8.0

Google Workspace is highly stable and reliable, with users rating it nine or ten, despite minor Outlook integration issues.

Sentiment score

8.6

ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.

This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.

Technical Manager IT Development at Sostenia

The only issue is collaboration with Outlook, where I am having a bit of a problem.

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IT Manager at Universal Carpets & Rugs

No quotes available

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Room For Improvement

Google Workspace needs improved integration, enhanced features, better security, automation, and offline capabilities to compete with Microsoft Office.

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.

The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.

IT Manager at Universal Carpets & Rugs

The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.

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Technical Manager IT Development at Sostenia

No quotes available

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Setup Cost

Enterprise buyers find Google Workspace affordable, despite lacking some apps, with pricing rated five to eight out of ten.

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>

The current cost is approximately seven to ten euros per user per month.

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Technical Manager IT Development at Sostenia

No quotes available

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Valuable Features

Google Workspace enhances productivity with affordable Gmail, collaboration tools, seamless integration, and secure multi-user access for efficient teamwork.

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.

The valuable features include the email service, email updates, and Google Drive.

IT Manager at Universal Carpets & Rugs

These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.

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Technical Manager IT Development at Sostenia

No quotes available

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Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (5th)

ShareFile

Ranking in Content Collaboration Platforms

6th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)

Featured Reviews

Email collaboration and accessibility have improved team productivity

IT Manager at Universal Carpets & Rugs

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

Financial Services Firm

Comms Service Provider

Computer Software Company

14%

Legal Firm

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

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What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

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What needs improvement with Google Workspace?

I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...

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Comparisons

Amazon WorkMail vs Google Workspace

Compared 28% of the time

Microsoft Exchange Online vs Google Workspace

Compared 24% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Office 365 vs Google Workspace

Compared 6% of the time

HCL Notes vs Google Workspace

Compared 1% of the time

More Google Workspace Competitors

SharePoint vs ShareFile

Compared 24% of the time

Box vs ShareFile

Compared 17% of the time

Microsoft OneDrive vs ShareFile

Compared 14% of the time

Egnyte vs ShareFile

Compared 11% of the time

Adobe Sign vs ShareFile

Compared 4% of the time

More ShareFile Competitors

Product Reports

Google Workspace

Download Google Workspace product report

Download ShareFile product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Citrix RightSignature, Citrix ShareFile

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Google Workspace vs. ShareFile