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Google Workspace vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Google Workspace boosts ROI with cost-saving features, seamless integration, and productivity enhancements, despite perceived high costs.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
 

Customer Service

Sentiment score
5.0
Google Workspace support receives mixed reviews; ease of use lessens direct support needs, but non-Western regions face challenges.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
They seem focused solely on monthly payments without ensuring customer success.
Principal Consultant at Wipro Limited
I sent a complaint letter but it was hard to find customer service for that.
Assosiate Professor at Palazzo del Mediterraneo
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Technical Manager IT Development at Sostenia
 

Scalability Issues

Sentiment score
7.3
Google Workspace offers seamless scalability, with easy expansion for all organization sizes and minimal maintenance due to its cloud-based nature.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Technical Manager IT Development at Sostenia
I believe Google Workspace will have really high scalability because there are a lot of features available, and they have the potential to be used.
Brand Protection Analyst at Corsearch
If webinars were provided and universities were promoted with webinars, people are going to attend them.
Assosiate Professor at Palazzo del Mediterraneo
 

Stability Issues

Sentiment score
7.7
Google Workspace is praised for its stability and reliability, with minor glitches but no significant downtime, affecting user experience.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
The stability of Google Workspace is excellent and very solid.
Principal Consultant at Wipro Limited
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
Assosiate Professor at Palazzo del Mediterraneo
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
Technical Manager IT Development at Sostenia
 

Room For Improvement

Google Workspace needs better security, Microsoft integration, usability improvements, and enhanced features compared to competitors like Zoom and Teams.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
It would be great if Google Workspace had its own application built into the PC or a desktop application.
Brand Protection Analyst at Corsearch
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
IT Manager at Universal Carpets & Rugs
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
Technical Manager IT Development at Sostenia
 

Setup Cost

Google Workspace costs $6-$15 per user monthly; perceived as cost-effective yet sometimes costly, with potential discounts and additional fees.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
The current cost is approximately seven to ten euros per user per month.
Technical Manager IT Development at Sostenia
The company is moving the data and the Microsoft subscription is no longer continued.
Brand Protection Analyst at Corsearch
 

Valuable Features

Google Workspace enables seamless collaboration with real-time editing, robust integration, strong security, and affordability for businesses and organizations.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
Assosiate Professor at Palazzo del Mediterraneo
They can access different teams from anywhere, collectively putting files, sharing them, and managing them.
IT Manager at Universal Carpets & Rugs
I think the most valuable feature is Gemini, which is now included in Google Workspace.
Brand Protection Analyst at Corsearch
 

Categories and Ranking

Google Workspace
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Email Applications (1st), Wireless Email (1st), Cloud Storage (7th)
ShareFile
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (14th), Cloud Data Exchange Services (5th)
 

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 8.9%, up from 6.9% compared to the previous year. The mindshare of ShareFile is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Google Workspace8.9%
ShareFile6.1%
Other85.0%
Content Collaboration Platforms
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
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Top Industries

By visitors reading reviews
Educational Organization
9%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
10%
Manufacturing Company
9%
Legal Firm
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus. It is not intuitive with Teams. It is hard to find categories and folders in Teams. I do ...
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Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Google Workspace vs. ShareFile and other solutions. Updated: February 2026.
883,692 professionals have used our research since 2012.