

Dropbox Sign and ShareFile are competing digital tools in document management and workflow optimization. While Dropbox Sign is more appealing for budget-conscious buyers due to its favorable pricing and support, ShareFile offers superior features that justify a higher cost.
Features: Dropbox Sign provides seamless e-signature solutions with strong integration capabilities, a user-friendly interface, and template saving for repeated use. ShareFile prioritizes secure file storage, sharing, and collaboration, enhanced security features, and on-premises solutions for external file sharing.
Room for Improvement: Dropbox Sign could expand its document management functionalities, enhance file storage options, and provide more advanced collaboration tools. ShareFile might benefit from a simpler setup process, improved user interface for less tech-savvy users, and more competitive pricing for smaller businesses.
Ease of Deployment and Customer Service: Dropbox Sign benefits from an easy-to-implement deployment process and responsive customer service aiding rapid issue resolution. ShareFile's deployment is more complex, but it offers extensive support options to assist clients, potentially requiring more initial setup time.
Pricing and ROI: Dropbox Sign's competitive pricing focuses on value for basic e-signature needs, leading to quicker ROI. ShareFile incurs higher setup costs but offers significant long-term ROI for businesses needing advanced document management. Dropbox Sign is attractive for budget-focused investments, while ShareFile caters to comprehensive needs for a larger budget.
In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive.
I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well.
I have seen a return on investment, specifically faster time to contract signature, reduction in paper waste, time and cost savings through automation, and preventing our clients or us from going to their offices to sign documents.
It is proactive and responsive 24/7.
The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.
The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.
I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients.
Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign.
Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing.
I have not encountered any lagging or downtime since we started using this tool.
I have not seen any downtime or lagging.
Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.
Dropbox Sign does not recognize signature fields in PDFs.
Dropbox Sign is very cost-effective. Any organization can afford it.
Allow editing of documents that have not been signed by any signer yet.
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective.
I find the pricing very affordable and cost-effective for any organization or personal use.
I estimate around forty to fifty percent cost savings.
A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.
There is cost savings by not having to print paper and use ink, which is very expensive.
We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature.
| Product | Market Share (%) |
|---|---|
| Dropbox Sign | 2.9% |
| ShareFile | 2.2% |
| Other | 94.9% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.
Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.
ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.
ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.
What features define ShareFile?ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.
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