Dropbox Sign vs ShareFile comparison

Dropbox and ShareFile are both solutions in the eSignature (Electronic Signature) category. Dropbox is ranked #8, while ShareFile is ranked #4 with an average rating of 10.0. Additionally, 100% of Dropbox users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

Dropbox Sign

Read 6 Dropbox Sign reviews

317 Views
317 Comparison Views

100% willing to recommend

ShareFile

Read 11 ShareFile reviews

2,650 Views
159 Comparison Views

90% willing to recommend

Dropbox Sign

ShareFile

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Dropbox Sign and ShareFile are competing digital tools in document management and workflow optimization. While Dropbox Sign is more appealing for budget-conscious buyers due to its favorable pricing and support, ShareFile offers superior features that justify a higher cost.

Features: Dropbox Sign provides seamless e-signature solutions with strong integration capabilities, a user-friendly interface, and template saving for repeated use. ShareFile prioritizes secure file storage, sharing, and collaboration, enhanced security features, and on-premises solutions for external file sharing.

Room for Improvement: Dropbox Sign could expand its document management functionalities, enhance file storage options, and provide more advanced collaboration tools. ShareFile might benefit from a simpler setup process, improved user interface for less tech-savvy users, and more competitive pricing for smaller businesses.

Ease of Deployment and Customer Service: Dropbox Sign benefits from an easy-to-implement deployment process and responsive customer service aiding rapid issue resolution. ShareFile's deployment is more complex, but it offers extensive support options to assist clients, potentially requiring more initial setup time.

Pricing and ROI: Dropbox Sign's competitive pricing focuses on value for basic e-signature needs, leading to quicker ROI. ShareFile incurs higher setup costs but offers significant long-term ROI for businesses needing advanced document management. Dropbox Sign is attractive for budget-focused investments, while ShareFile caters to comprehensive needs for a larger budget.

To learn more, read our detailed Dropbox Sign vs. ShareFile Report (Updated: July 2025).

Buyer's Guide

Dropbox Sign vs. ShareFile

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dropbox Sign

Ranking in eSignature (Electronic Signature)

8th

Average Rating

9.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in eSignature (Electronic Signature)

4th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

ALIE KOROMA

Logistics Specialist at a computer software company with 1,001-5,000 employees

Free to use for those signing, reliable, and great for digital signatures

I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is typically for what is in the market."

"The solution is good."

"For those signing, it is free to use."

"The solution has significantly simplified the process of getting contracts signed."

"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."

"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."

"Citrix has a very good file auditing features and security features."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"It's user-friendly for end users."

"Easy to manage and fully secure."

"The solution is scalable."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

Cons

"They should ensure that every company can accept it. I'm not sure if all companies use it."

"Currently, one can't accept payments over the solution."

"It is complicated to sign the documents directly on the screen."

"We do not have any unique use cases and do not need any other features."

"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."

"The tool needs to be able to integrate with other products or servers."

"My only issue with this solution is the cost, which should be improved."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The user interface is not very intuitive."

"They should integrate the solution with more email services."

"Everything they have should be integrated into one item."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"There are sometimes scalability issues after updates."

Pricing and Cost Advice

"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

"I give the cost of the solution a five out of five."

"You have to work hard in order to get the suitable licenses."

"Citrix has a very good file auditing features and security features."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Legal Firm

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Box Sign vs Dropbox Sign

Compared 63% of the time

Adobe Sign vs Dropbox Sign

Compared 21% of the time

DocHub vs Dropbox Sign

Compared 16% of the time

More Dropbox Sign Competitors

SharePoint vs ShareFile

Compared 24% of the time

Box vs ShareFile

Compared 17% of the time

Microsoft OneDrive vs ShareFile

Compared 14% of the time

Egnyte vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

More ShareFile Competitors

Product Reports

Buyer's Guide

eSignature (Electronic Signature)

July 2025

Download Dropbox Sign product report

Buyer's Guide

ShareFile

June 2025

Download ShareFile product report

Also Known As

HelloSign

Citrix RightSignature, Citrix ShareFile

Overview

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

ShareFile

Sample Customers

Information Not Available

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

Dropbox Sign vs. ShareFile

July 2025

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