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Citrix Gateway vs Hillstone E-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
Hillstone E-Series
Ranking in SSL VPN
10th
Ranking in Enterprise Infrastructure VPN
19th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (40th)
 

Mindshare comparison

As of September 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 12.0%, down from 13.3% compared to the previous year. The mindshare of Hillstone E-Series is 4.7%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway12.0%
Hillstone E-Series4.7%
Other83.3%
SSL VPN
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix primarily provides secure connectivity. If you need secure remote desktop functionality, it is a viable option."
"Provides good performance and speed."
"The solution is scalable."
"However, Citrix Gateway gives one a better picture of place."
"The product is straightforward."
"The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer."
"Citrix Gateway offers an array of valuable features."
"We have users in a remote environment that might require to access the service."
"Very reliable solution with good scalability and straightforward implementation."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"Stability-wise, I rate the solution a ten out of ten."
"The installation is easy, we have not had any complaints from our customers."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"With Hillstone, TCO and ROI are very good, it's an easy sale."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients secure connectivity from a remote location to their offices or their servers."
 

Cons

"Technical support is not great. There is no proactive support for patches that have been released."
"There could be a faster connection, increased user-friendliness, and more comprehensive dashboards for the platform."
"Lacks access through a mobile device."
"The initial setup was complex to install."
"Focusing more on AI features could further enhance its performance."
"We sometimes had issues after updates."
"Its interface could be made a lot easier. It is very kludgy."
"The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool only had some memory-related problems."
"The current usage reporting is very basic. I would like to be able to access more granular data."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"Having frequent live webinars on a monthly basis would really help."
"The room for improvement would be the SSL VPN license cost."
"The tool needs to improve its price."
 

Pricing and Cost Advice

"It is expensive and requires proper planning with strategy."
"The price could be lower."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"The solution has a yearly licensing fee."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"Pricing is very high if you do a comparison with what is available in the market."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
16%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about Citrix Gateway vs. Hillstone E-Series and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.