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Citrix Gateway pros and cons

Vendor: Citrix
4.1 out of 5
Badge Ranked 1
365 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Citrix Gateway offers seamless remote work capability.
It provides secure access and enhances security for applications and information shared across networks.
The scalability allows handling from small deployments to handling 10,000 transactions a second.
Stability is highly praised, with users reporting no significant issues after deployment.
Citrix Gateway is valued for responsive technical support and continuous feature updates.

CONS

Citrix Gateway could improve load balancing and integration with other applications.
Initial setup is complex and not straightforward, requiring significant training for users.
Price is a major concern, being more expensive than other options on the market.
Technical support is lacking, with first-level support being particularly poor.
Cloud capabilities and VPN speed need enhancements to improve performance.
 

Citrix Gateway Pros review quotes

reviewer1330419 - PeerSpot reviewer
Sep 12, 2024
Citrix Gateway improved the security of the access of our applications outside the network.
RuiLopes - PeerSpot reviewer
Jul 29, 2019
The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer.
GJ
Jul 2, 2020
Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
JC
Jun 4, 2025
The ROI is significant because the solutions are adequate to protect the servers.
VivekKumar10 - PeerSpot reviewer
Feb 6, 2025
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet.
RuiLopes - PeerSpot reviewer
Nov 28, 2022
The solution is scalable.
LB
Nov 3, 2019
It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second.
Mohit-Jain - PeerSpot reviewer
Jul 22, 2022
I didn't have any hiccups or issues with it.
it_user924705 - PeerSpot reviewer
Jun 23, 2019
We haven't received any complaints or performance issues so far.
 

Citrix Gateway Cons review quotes

reviewer1330419 - PeerSpot reviewer
Sep 12, 2024
The first level support is very poor.
RuiLopes - PeerSpot reviewer
Jul 29, 2019
I'd like to see support for reverse proxy and more security features.
GJ
Jul 2, 2020
It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
JC
Jun 4, 2025
At this time it costs 35% more than other solutions.
VivekKumar10 - PeerSpot reviewer
Feb 6, 2025
Focusing more on AI features could further enhance its performance.
RuiLopes - PeerSpot reviewer
Nov 28, 2022
It would be nice if they offered easier setups and implementation wizards.
LB
Nov 3, 2019
The major issue is price. I would also like them to make other aspects more accessible.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The initial setup is not straightforward.
Mohit-Jain - PeerSpot reviewer
Jul 22, 2022
Sometimes the input-output has issues.
it_user924705 - PeerSpot reviewer
Jun 23, 2019
The load balancing could be improved.