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Citrix Gateway vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Citrix Gateway boosts financial gain by enhancing security, effectiveness varies by business model and deployment, offering server protection.
Sentiment score
6.9
Fortinet FortiClient boosted productivity and security, reduced VPN costs by 8%, but faced challenges in functionality activation.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
6.0
Citrix Gateway's support is mixed, with users praising responsiveness but noting long wait times and insufficient expertise.
Sentiment score
6.5
Fortinet FortiClient's customer service varies, with response times and resolution quality improving notably for higher-tier service subscribers.
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They provide very good support, and an issue I had was resolved quickly over the phone.
Technical support can be logged on Fortinet's support portal.
 

Scalability Issues

Sentiment score
7.6
Citrix Gateway is highly scalable, supporting various deployments, though some users report challenges and suggest scalability improvements.
Sentiment score
7.3
Fortinet FortiClient is praised for scalability, easily accommodating user expansion and seamless integration, despite some suggested improvements.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
 

Stability Issues

Sentiment score
8.0
Citrix Gateway is generally stable with high ratings, though occasional setup or update issues can affect trust.
Sentiment score
7.8
Fortinet FortiClient is praised for its stability, reliability, and performance, with minor issues quickly resolved through updates.
I find Citrix products to be very stable.
Its stability level is excellent.
The overall stability of Fortinet FortiClient rates at nine out of ten.
 

Room For Improvement

Citrix Gateway needs improved user-friendliness, integration, training, security, support, pricing, setup, speed, and analytics features.
Fortinet FortiClient requires improvements in management, configuration, compatibility, user interface, and integration with additional security features and platforms.
At this time it costs 35% more than other solutions.
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
 

Setup Cost

Citrix Gateway offers diverse licensing with high pricing, regarded as a premium solution, but regional cost varies.
Fortinet FortiClient offers cost-effective VPN solutions with variable pricing, requiring licenses for advanced features, often rated reasonably by users.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
 

Valuable Features

Citrix Gateway provides seamless app support, security features, scalability, and deployment flexibility, enhancing accessibility and performance for organizations.
Fortinet FortiClient provides strong security features, easy management, and integration, enhancing VPN services and endpoint protection.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
It's easy to scale and easy to implement.
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
 

Categories and Ranking

Citrix Gateway
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
38
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd)
Fortinet FortiClient
Ranking in Enterprise Infrastructure VPN
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Endpoint Compliance (2nd)
 

Mindshare comparison

As of July 2025, in the Enterprise Infrastructure VPN category, the mindshare of Citrix Gateway is 3.1%, up from 2.6% compared to the previous year. The mindshare of Fortinet FortiClient is 13.4%, up from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
Educational Organization
24%
Computer Software Company
12%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
In the past, I submitted some support tickets, and while the support did resolve the problems, the time taken was sometimes long. They can perhaps improve the time for solutions in the support tick...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Citrix NetScaler Unified Gateway
FortiClient
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Citrix Gateway vs. Fortinet FortiClient and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.