

Citrix Gateway and Fortinet FortiClient compete in the secure access solutions category. Fortinet FortiClient seems to have the upper hand due to broader feature satisfaction, despite Citrix Gateway's user support advantages.
Features: Citrix Gateway offers reliable connectivity, efficient load balancing, and a strong security framework. Fortinet FortiClient provides comprehensive endpoint protection, robust VPN capabilities, and an extensive range of security features tailored to user needs.
Room for Improvement: Citrix Gateway could enhance its setup process, improve integration capabilities, and strengthen its user interface. Fortinet FortiClient users recommend an improved update process, reduced resource consumption, and better compatibility with other systems.
Ease of Deployment and Customer Service: Citrix Gateway's deployment process is straightforward; however, customer service responsiveness is mixed. Fortinet FortiClient's deployment process is clear, and its customer service is prompt and supportive, giving it an edge in this area.
Pricing and ROI: Citrix Gateway is seen as cost-effective, though some users find the initial setup cost high relative to its ROI. Fortinet FortiClient has a higher cost; however, users feel the advanced features justify the investment, offering a better perceived ROI.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
The VPN performance has a substantial impact on our remote workforce.
Very experienced engineers contact you in order to troubleshoot the problem.
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
I find Citrix products to be very stable.
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
Fortinet FortiClient is a stable product with no glitches or latency issues.
At this time it costs 35% more than other solutions.
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
The price is one aspect, but technically it is complete.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
It's easy to scale and easy to implement.
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiClient | 5.5% |
| Citrix Gateway | 3.7% |
| Other | 90.8% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 23 |
| Large Enterprise | 25 |
Citrix Gateway delivers secure remote access, robust scalability, and seamless integration into network environments. It's valuable for organizations aiming to enhance remote work efficiency through secure access and flexible configurations.
Citrix Gateway is renowned for its robust security features, including dual-factor authentication and a web application firewall. It supports a diverse range of platforms and environments, offering ease of deployment and adaptable configurations that improve remote work efficiency. It provides users with seamless user experience, stable performance, and superior connectivity support. However, users suggest enhancements focusing on cost-effectiveness, improved cloud capabilities, enhanced security, two-factor authentication, and better application integration. They also seek speedier VPN connections, reduced administrative overhead, and more intuitive interfaces.
What are the key features of Citrix Gateway?Citrix Gateway is widely used across industries to enable secure remote access and effective load balancing. It integrates with authentication systems to enforce conditional access and supports virtual desktop infrastructures for application filtering. Key industries such as finance, healthcare, and technology rely on it to enhance security for web applications and sustain system reliability. Its applicability spans development environments and company networks, promoting confidence in secure, reliable access.
Fortinet FortiClient is a comprehensive security tool, renowned for its VPN capabilities and seamless remote access, making it ideal for businesses seeking efficient endpoint protection and secure remote work options.
FortiClient integrates well with Fortinet systems, offering user-friendly features and centralized management. It supports Active Directory, multi-factor authentication, and delivers robust security measures including web filtering and antivirus. As a cost-effective solution, it provides rapid connectivity, scalability, and performance for businesses. While valued for its functionality, users seek improvements in management simplicity, web filtering, multifactor authentication, and version compatibility. Challenges include occasional slow connections, support quality, and pricing concerns. Areas needing enhancement involve deployment, stability, security, and reporting. Frequent updates demand better endpoint detection, broader integration, and reliable connectivity with improved documentation and analytics.
What are the key features of Fortinet FortiClient?In specific industries, FortiClient is utilized in sectors such as finance and healthcare, where high levels of security are mandatory. It enables secure VPN access to critical systems and data, ensuring compliance with regulatory standards. Education institutions deploy FortiClient to protect academic data and facilitate remote learning environments, safeguarding both faculty and student interactions online.
We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.