No more typing reviews! Try our Samantha, our new voice AI agent.

Citrix Gateway vs OpenVPN Community Edition - powered by TurnKey comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Citrix Gateway offers cost-effective security, protecting against breaches and ransomware, enhancing ROI compared to traditional laptop deployment.
Sentiment score
5.1
OpenVPN Community Edition simplifies secure access, reducing maintenance and firewall needs while enhancing efficiency for larger teams.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
Co-Founder at Virajo
Having a centralized interface that combines user management, live session visibility, and route monitoring would drastically reduce administrator overhead.
Professional Services Engineer at Nex7 IT
It is effective because within five to ten minutes you can configure it from the marketplace, and you are all set up to let your development and users access the environment in a secure manner.
Associate Vice President at Hitachi Systems India Private Limited
It has been able to save us a lot of efforts which we intend to look forward in the next generation firewall deployment.
Associate Vice President at Hitachi Systems India Private Limited
 

Customer Service

Sentiment score
6.1
Citrix Gateway's customer service is generally satisfactory with fast responses, knowledgeable staff, but concerns about delays and inconsistency.
Sentiment score
8.6
Users highly praise OpenVPN Community Edition's support, rating it perfect, noting responsive assistance, though rarely needed due to reliability.
Very experienced engineers contact you in order to troubleshoot the problem.
Citrix VDI & Windows Virtualization Specialist at ATOS
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
Enterprise Architect at Wipro Limited
Customer support for OpenVPN Community Edition - powered by TurnKey is fantastic.
Associate Vice President at Hitachi Systems India Private Limited
 

Scalability Issues

Sentiment score
7.3
Citrix Gateway offers scalable, adaptable solutions for diverse deployments, with experiences varying on deployment size and requirements.
Sentiment score
8.4
OpenVPN Community Edition scales effectively, satisfying users with configuration options, supporting business expansion, and ensuring efficient deployment.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
Enterprise Architect at Wipro Limited
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Co-Founder at Virajo
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
Citrix VDI & Windows Virtualization Specialist at ATOS
If you want to opt for a certain number of concurrent connections, we always have to look forward to a vertical scaling of OpenVPN Community Edition - powered by TurnKey server.
Associate Vice President at Hitachi Systems India Private Limited
No matter the number of concurrent connections that need to be made, if one follows those recommendations of compute and memory configuration for OpenVPN Community Edition - powered by TurnKey server deployment, it is really quick and efficient.
Associate Vice President at Hitachi Systems India Private Limited
 

Stability Issues

Sentiment score
7.9
Citrix Gateway is reliable with positive user feedback, though some suggest improvements in setup and connection flow.
Sentiment score
7.9
OpenVPN Community Edition is generally stable, with minor issues, supporting 20-25 connections reliably and scalable with proper configuration.
I find Citrix products to be very stable.
Co-Founder at Virajo
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Technical Manager at Migros Ticaret A.Ş.
We are able to ensure around 20 to 25 concurrent connections, and they are stable enough while connecting to the public cloud.
Associate Vice President at Hitachi Systems India Private Limited
With the configuration recommendation given by OpenVPN Community Edition - powered by TurnKey, if you follow it, it is really scalable and redundant.
Associate Vice President at Hitachi Systems India Private Limited
OpenVPN Community Edition - powered by TurnKey is stable overall.
Sr cloud engineer at a tech vendor with 201-500 employees
 

Room For Improvement

Citrix Gateway needs better load balancing, security, user interface, integration, and cost-efficiency, along with enhanced support and automation.
OpenVPN Community Edition requires improvements in management, interface, and setup for better user experience and network handling.
At this time it costs 35% more than other solutions.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
Enterprise Architect at Wipro Limited
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
Technical Manager at Migros Ticaret A.Ş.
I do not see any problems with the configurations or recommendations provided by OpenVPN Community Edition - powered by TurnKey for 100 or 200 users simultaneously.
Associate Vice President at Hitachi Systems India Private Limited
My only recommendation is that the configuration with the desired capacity of the number of users who intend to access the cloud tenant resources via OpenVPN Community Edition - powered by TurnKey should be given in their forum.
Associate Vice President at Hitachi Systems India Private Limited
The biggest improvement I would see is better centralized management, easier routing and network virtualization, more advanced built-in monitoring and reporting, simplified certificate lifecycle management, and stronger integrations with identity providers.
Professional Services Engineer at Nex7 IT
 

Setup Cost

Citrix Gateway is a high-priced, premium network solution with various licensing options, attracting customers willing to invest in quality.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
Co-Founder at Virajo
The price is one aspect, but technically it is complete.
Citrix VDI & Windows Virtualization Specialist at ATOS
My experience with pricing, setup cost, and licensing is that it is really minimal.
Associate Vice President at Hitachi Systems India Private Limited
My experience with pricing, setup cost, and licensing is that it is really efficient and not on the higher side.
Associate Vice President at Hitachi Systems India Private Limited
For regular engineers or help desk staff, the workflow is usually simple: launch the VPN client, select the client profile, authenticate the credentials or MFA, connect, and verify access.
Professional Services Engineer at Nex7 IT
 

Valuable Features

Citrix Gateway provides secure, scalable connectivity with load balancing, VPN, and dual-factor authentication for efficient remote access.
OpenVPN Community Edition excels in secure, reliable, fast remote access, ideal for hybrid work and accessing cloud resources.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Co-Founder at Virajo
It's easy to scale and easy to implement.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
Enterprise Architect at Wipro Limited
OpenVPN Community Edition - powered by TurnKey has measurably reduced our timelines and effectively given secure access to our clients' development resources with quick and efficient service.
Associate Vice President at Hitachi Systems India Private Limited
The features we use the most include secure encrypted remote access, cross-platform compatibility, client profile configuration, certificate-based authentication, stability and reliability, vendor-neutral deployment, flexible routing and subnet access, and logging and troubleshooting visibility.
Professional Services Engineer at Nex7 IT
Once that is deployed, it allows your clients and vendors to communicate to the public cloud environment resources securely.
Associate Vice President at Hitachi Systems India Private Limited
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (9th)
OpenVPN Community Edition -...
Ranking in SSL VPN
9th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 11.5%, down from 14.7% compared to the previous year. The mindshare of OpenVPN Community Edition - powered by TurnKey is 2.3%. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.5%
OpenVPN Community Edition - powered by TurnKey2.3%
Other86.2%
SSL VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Secure cloud migrations have accelerated as our teams access critical workloads remotely
OpenVPN Community Edition - powered by TurnKey can be improved by looking forward to recommendations regarding compute sizing, which is necessary. I have seen multiple third-party solutions demanding configurations based on compute and memory aspects. However, what I have learned from OpenVPN Community Edition - powered by TurnKey is that it comes with minimal configuration, but I am always stringent about how many client VPN connections it can handle. There has to be some bifurcation regarding this. I have not experienced any access lag so far or any performance issues. I do not see any problems with the configurations or recommendations provided by OpenVPN Community Edition - powered by TurnKey for 100 or 200 users simultaneously, but I still foresee a need for some recommendations from OpenVPN Community Edition - powered by TurnKey regarding the number of user connections it can handle given certain configurations.
report
Use our free recommendation engine to learn which SSL VPN solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Construction Company
28%
Comms Service Provider
16%
Manufacturing Company
12%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
What needs improvement with OpenVPN Community Edition - powered by TurnKey?
OpenVPN Community Edition - powered by TurnKey can be improved by increasing the session time of the OpenVPN token, which I believe is only available for 24 to 26 hours. After that, we need to ente...
What advice do you have for others considering OpenVPN Community Edition - powered by TurnKey?
OpenVPN Community Edition - powered by TurnKey is a pretty good solution, and there is no need to check too many reviews about it. You can simply go ahead and get it. I would rate this product a 9 ...
What is your experience regarding pricing and costs for OpenVPN Community Edition - powered by TurnKey?
I purchased OpenVPN Community Edition - powered by TurnKey through the AWS Marketplace. My experience with pricing, setup cost, and licensing is that it is really efficient and not on the higher side.
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. OpenVPN Community Edition - powered by TurnKey and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.