Citrix Endpoint Management vs Microsoft Enterprise Mobility + Security comparison

The compared Citrix and Microsoft solutions aren't in the same category. Citrix is ranked #14 in UEM , with an average rating of 6.8, and holds a 2.2% mindshare in the category. Microsoft is ranked #14 in EMM , with an average rating of 7.8, and holds a 0.8% mindshare. Additionally, 83% of Citrix users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive Summary

We performed a comparison between Citrix Endpoint Management and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.

Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Citrix Endpoint Management vs. Microsoft Enterprise Mobility + Security Report (Updated: November 2022).

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Enterprise Mobility + Security

November 2022

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

Unified Endpoint Management (UEM)

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SivaKuppala

Enterprise Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Dheen Jaabir

Microsoft Consultant | Modern Workplace at a computer software company with 11-50 employees

Seamless integration and easy implementation

Microsoft licensing has always been tricky. There have been several changes in the last quarter, such as the addition of a new SKU on top of the existing ones. The licensing can be messy at times. Apart from that, it's fine. One area where Microsoft lacks is network-level protection. Currently, it focuses on endpoint protection. However, with the shift to remote work, network-level protection has become less relevant since users take their devices home, and there is no physical boundary after COVID. So, investing in network equipment might not be as useful as protecting endpoints with features like EDR (Endpoint Detection and Response) and behavioral monitoring. That would probably be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

"It is absolutely a positive investment."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."

"Intune's most valuable feature is its centralized management capability."

"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."

"The features I found most valuable in Intune are its user visibility and troubleshooting options."

More Microsoft Intune pros

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"The product is capable of acting in many different ways to help secure architecture."

"The MAM applications of the product are great."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"We have seen improvements in compliance management on the devices."

"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."

More Citrix Endpoint Management pros

"The solution is scalable."

"The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."

"It is a stable solution...It is a scalable solution."

"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization."

"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."

"You can scale the solution up or down by department."

"The solution offers excellent documentation that is easily available online."

"The product is centralized and we can use it for security purposes."

More Microsoft Enterprise Mobility + Security pros

Cons

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."

"It should be easier to define policies and comply with those policies."

"Reporting could be improved. It needs to be more expensive and robust."

"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"They need to integrate more with security options."

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"It would be helpful if there was proactive remediation."

More Microsoft Intune cons

"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."

"The iOS version updates do not work as well as I would like."

"Support for inventory management of Apple devices should be added."

"The support provided by Citrix needs improvement."

"Requires integrating with ABM before enabling some of the features."

"The iOS version updates do not work as well as I would like."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The tool’s battery usage was high."

More Citrix Endpoint Management cons

"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."

"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."

"The licensing can be messy at times."

"There are certain shortcomings in the licensing model of the product where improvements are required."

"Microsoft Enterprise Mobility + Security is expensive."

"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."

"Its performance needs enhancement."

"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."

More Microsoft Enterprise Mobility + Security cons

Pricing and Cost Advice

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"We use Defender ATP and E5 licenses."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"It is expensive. The cost depends on the license that we choose."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"It's reasonable. They're not giving it away, but it's reasonable."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."

"The solution is cost-effective."

"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."

"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Educational Organization

46%

Computer Software Company

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

11%

Pharma/Biotech Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

See all answers

What needs improvement with Citrix Endpoint Management?

The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs signif...

See all answers

What is your primary use case for Citrix Endpoint Management?

Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm. Without...

See all answers

What do you like most about Microsoft Enterprise Mobility + Security?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for Microsoft Enterprise Mobility + Security?

The increase in the prices of the product might not be the actual problem, but things become complex with some new pl...

See all answers

What needs improvement with Microsoft Enterprise Mobility + Security?

Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited P...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Workspace ONE UEM vs Citrix Endpoint Management

Compared 20% of the time

CyberArk Identity vs Citrix Endpoint Management

Compared 11% of the time

SOTI MobiControl vs Citrix Endpoint Management

Compared 6% of the time

More Citrix Endpoint Management Competitors

Cisco Identity Services Engine (ISE) vs Microsoft Enterprise Mobility + Security

Compared 53% of the time

ManageEngine Endpoint Central vs Microsoft Enterprise Mobility + Security

Compared 11% of the time

CyberArk Privileged Access Manager vs Microsoft Enterprise Mobility + Security

Compared 4% of the time

More Microsoft Enterprise Mobility + Security Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

May 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Microsoft Enterprise Mobility + Security

April 2025

Microsoft Enterprise Mobility + Security report

Download Microsoft Enterprise Mobility + Security product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.

Microsoft

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Mars, Whole Foods, Land O'Lakes, Dow

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Enterprise Mobility + Security

November 2022

Free Report: Citrix Endpoint Management vs. Microsoft Enterprise Mobility + Security

Find out what your peers are saying about Citrix Endpoint Management vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: November 2022.

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