We performed a comparison between Citrix Endpoint Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The dashboards, the security, and the customization capabilities work very well for us."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The product is capable of acting in many different ways to help secure architecture."
"The design of the GUI, as compared to other solutions, really makes a difference."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"We can set custom deployments based on every available parameter in macOS."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The reporting needs to be a bit more interactive."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Requires integrating with ABM before enabling some of the features."
"The tool’s battery usage was high."
"Support for inventory management of Apple devices should be added."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"I would like to see Jamf add more training tutorials and documentation."
"Patch Management needs work to be efficient."
"We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons."
"The ability to ask a device to run a policy regularly would be a real advantage."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 1 review while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 26 reviews. Citrix Endpoint Management is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of Citrix Endpoint Management writes "A scalable solution that is easy to deploy and improves compliance management of devices". On the other hand, the top reviewer of Jamf Pro writes "Cuts the deployment time in half, has a great community, and is absolutely stable and scalable". Citrix Endpoint Management is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, CyberArk Identity, MOBI and Cisco Meraki Systems Manager (MDM+EMM), whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Citrix Endpoint Management vs. Jamf Pro report.
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