Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM comparison

Citrix DaaS (formerly Citri...

Read 92 Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) reviews

4,287 Views
2,572 Comparison Views

91% willing to recommend

Workspace ONE UEM

Read 99 Workspace ONE UEM reviews

10,066 Views
8,068 Comparison Views

83% willing to recommend

Citrix DaaS (formerly Citri...

Workspace ONE UEM

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Workspace ONE UEM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, TeamViewer, Omnissa and others in Remote Access.

To learn more, read our detailed Remote Access Report (Updated: July 2024).

Buyer's Guide

Remote Access

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Remote Access

5th

Ranking in Virtual Desktop Infrastructure (VDI)

6th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Application Virtualization (1st), Desktop as a Service (DaaS) (1st)

Workspace ONE UEM

Ranking in Remote Access

4th

Ranking in Virtual Desktop Infrastructure (VDI)

7th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)

Mindshare comparison

As of July 2024, in the Remote Access category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 3.5%, down from 4.6% compared to the previous year. The mindshare of Workspace ONE UEM is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Unique Categories:

Application Virtualization

16.7%

Virtual Desktop Infrastructure (VDI)

2.3%

Enterprise Mobility Management (EMM)

12.8%

Featured Reviews

reviewer2012043

Multi-Cloud Operations Engineer at a comms service provider with 10,001+ employees

Nov 17, 2022

Efficient, mature, and secure

We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard. It needs a higher understanding of the network. It's not plug-and-play. When I deal with it, I always need assistance from the network team if I need to alter anything. It should be simpler to deal with. When I was doing comparison research, the thing that I found really interesting in Horizon is that the firewall setup is easy. It's like a wizard menu, and it's well-documented, so it's not hard to alter anything in the firewall. Maybe the feature that I want to be added to Citrix is well-written documentation and a wizard just to let me know what is going on in the firewall, how to edit things, and how to easily deploy something on the firewall. Do I initiate a rule or decline a rule? They just need to make it easier for me to troubleshoot firewall issues.

Read full review

Thiago Bassan

Post-Sales/ Architect at AMM

Jan 18, 2024

Optimizes IT efficiency and offers excellent technical support

I use VMware Identity Manager to make it easy for clients to access apps with one login VMware Identity Manager has saved IT time by eliminating the need for daily station visits and manual installations. Now, we deliver a virtual desktop environment to user groups, providing all the necessary…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."

"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."

"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."

"Citrix offers a range of products that can be used straight out of the box."

"The remote desktop feature allows employees to work from home."

"The initial setup is easy."

"It virtualizes the application on your desktop."

"The most valuable feature is how secure the solution is."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"It's all about centralizing your data and making sure that your data is centralized and secure."

"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."

"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."

"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."

"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."

"The solution has proven to be very stable."

"The most valuable feature of this solution is the tracking of the devices."

"It is a stable solution. I would rate the stability a ten out of ten."

More Workspace ONE UEM pros

Cons

"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."

"Tech support can be slow if you do not receive help from the US representatives."

"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."

"The product advances really fast. For some customers, we need better backwards compatibility."

"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."

"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."

"The monitoring and management is in need of improvement."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."

"The app installer is something that they should really change. It creates a lot of confusion for the user."

"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."

"There is room for improvement in customer service and support."

"I'd like to see expanded device support, particularly for IoT things like SCADA devices."

"The pricing could always be better."

"The portal is not user-friendly."

"The initial setup is a bit complex."

More Workspace ONE UEM cons

Pricing and Cost Advice

"It is an expensive solution. I rate its pricing a nine out of ten."

"It is quite expensive, but so are the competitors on the market."

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"I think it is a little high priced."

"It is a bit costly, but enterprise class features come with a cost."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

"We have more than a million seats under management so we get the best price."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The solution is more expensive than Intune."

"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."

"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."

"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."

"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."

"The cost is a little bit high."

"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."

"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."

More Workspace ONE UEM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

793,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Government

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

The Citrix DaaS application is a bit heavy when it comes to mobile access, and it should function more smoothly. For example, the Citrix mobile app takes a long time to log in and should work even ...

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.

See all answers

Comparisons

Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 14% of the time

Horizon 8 vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 12% of the time

Citrix Workspace vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 10% of the time

Amazon WorkSpaces vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 9% of the time

Apache Guacamole vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 8% of the time

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Competitors

Microsoft Intune vs Workspace ONE UEM

Compared 37% of the time

Horizon 8 vs Workspace ONE UEM

Compared 11% of the time

Jamf Pro vs Workspace ONE UEM

Compared 9% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

July 2024

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Workspace ONE UEM

June 2024

Download Workspace ONE UEM product report

Also Known As

Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Learn More

Citrix

Omnissa

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Find out what your peers are saying about Microsoft, TeamViewer, Omnissa and others in Remote Access. Updated: July 2024.

DOWNLOAD NOW

793,295 professionals have used our research since 2012.

See our list of best Remote Access vendors and best Virtual Desktop Infrastructure (VDI) vendors.

We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.