Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Rocket Exceed TurboX comparison

Citrix and Rocket Software are both solutions in the Remote Access category. Citrix is ranked #5 with an average rating of 8.2, while Rocket Software is ranked #16. Citrix holds a 4.3% mindshare in VUS, compared to Rocket Software’s 3.1% mindshare. Additionally, 92% of Citrix users are willing to recommend the solution, compared to 100% of Rocket Software users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

Citrix DaaS and Rocket Exceed TurboX are both prominent solutions in the Desktop as a Service (DaaS) market. Rocket Exceed TurboX stands out due to superior graphical performance, flexibility in handling diverse workloads, and better value for money.

Features: Citrix DaaS provides comprehensive management tools, robust integration with existing IT infrastructure, and streamlined deployment processes. Rocket Exceed TurboX offers superior graphical performance, flexibility in handling diverse workloads, and straightforward installation.

Room for Improvement: Citrix DaaS requires optimizations for complexities and occasional performance issues, better support resources, and enhanced scalability. Rocket Exceed TurboX needs better documentation, improved support resources, and more detailed user guides.

Ease of Deployment and Customer Service: Citrix DaaS offers streamlined deployment but has scaling complexities and mixed customer service reviews. Rocket Exceed TurboX is noted for straightforward installation, excellent scalability, and consistently high-rated customer support.

Pricing and ROI: Citrix DaaS has high setup costs with moderate ROI and flexible pricing models. Rocket Exceed TurboX has lower setup costs, higher ROI, and perceived better value for money.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX Report (Updated: April 2025).

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.3%, down from 6.7% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Mohd Abdul Aziz Shah Sulaiman

Assistant General Manager Endpoint Application at Telekom Malaysia

Delivers secure and unified access to apps, desktops, and content for enhanced productivity

Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.

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reviewer2046021

Cloud Pre/Sales Manager at Ness Technologies

Fast and has a friendly UI; allows you to consume heavy applications

An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."

"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."

"It is a stable solution."

"Stable solution at a good price."

"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."

"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."

More Microsoft Intune pros

"It is a stable solution."

"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."

"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."

"It is a very scalable solution."

"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."

"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."

"Stable product with straightforward setup."

"I can access it from anywhere."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."

"The solution is perfect for Linux users."

Cons

"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."

"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."

"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."

"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."

"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

More Microsoft Intune cons

"The product's technical support services need improvement."

"I heard that Citrix found some loopholes in the product, and they have yet to be covered up."

"The video conferencing feature needs to be improved."

"There have been many issues with stability."

"When there are technical issues, sometimes we can't get on the cloud."

"There are many latency and slowness issues, which are things looked after by Citrix."

"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."

"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."

"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

Pricing and Cost Advice

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

More Microsoft Intune pricing and cost advice

"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."

"It is quite expensive, but so are the competitors on the market."

"A perpetual enterprise license costs approximately $300 USD."

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."

"If one is a high price and ten is a low price, I rate the tool's price a three."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"Citrix is a mid-range cost solution compared to some others out there."

"Citrix is expensive."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Government

Manufacturing Company

34%

Computer Software Company

11%

Marketing Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

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What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

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What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

May 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Remote Access

May 2025

Download Rocket Exceed TurboX product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

OpenText Exceed TurboX

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

Rocket Software

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Rocket Exceed TurboX is secure virtual desktop software that enables modern hybrid work. Leveraging the Exceed TurboX hybrid cloud VDI (virtual desktop infrastructure), organizations can allow employees to work from anywhere and any device. Exceed TurboX includes support for demanding, high-performance graphical software used in engineering product design, semiconductor design and other graphic-intense fields.

Exceed TurboX features:

Fast desktop virtualization software - Uses ThinX and Windows Direct protocols to offer reliable virtual access for high performance and excellent user experiences, with fast and safe protocols built directly into the remote access software.

Centralized virtual infrastructure administration - Offers a central web portal for IT staff to monitor and manage user access to applications and includes central license management and IT-definable thresholds for system status notifications.

Suspend-and-resume virtual sessions - Allows users to resume sessions on any computer, auto-adjusting to the new monitor resolution, whether reconnecting after connection interruptions or through a manual session suspension.

Pixel-perfect virtual session display - Displays graphically demanding virtual desktops, including support for UHD displays and multiple monitors as part of the powerful OpenText VDI solution.

Virtual GPU support - Supports NVIDIA vGPU, enabling a single graphics card to be split across up to 16 virtual machines for hardware-based rendering, H.264 compression and direct framebuffer access to open 3D applications faster.

Browser and native clients - Offers access through any device to virtual applications and desktops using the native clients for Windows, MacOS and Linux.

Rocket Software

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

April 2025

Free Report: Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX

Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Rocket Exceed TurboX and other solutions. Updated: April 2025.

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