Citrix Analytics for Security [EOL] vs Rapid7 InsightIDR comparison

"We mainly use Citrix for deploying applications and providing centralized access to our clients."

"Very good scalability."

"The solution is easy to handle."

"The most valuable features have to do with ease-of-use, as it is easy to check the events, investigate suspicious activities, and do forensic analysis, and the web interface is great — very useful and user-friendly."

"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."

"I rate Rapid7 nine out of 10 for affordability"

"The product works well. Stability-wise, I rate the solution a ten out of ten."

"The web interface is great — very useful and user-friendly."

"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."

"I like that it's a cloud-based solution."

"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."

"The remote access features need improvement."

"I believe there are some performance issues with the solution."

"Lacks recording features."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"Rapid7's customer support is awful. They didn't respond at all."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

"The main problem lies in the processes within the client's operating systems."

"Lacks a mobile application."

"The ability to tune the collector for custom logs would greatly help."

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"There are certain limitations with Rapid7 that I am working on."

"The solution is fairly priced. There are no additional costs involved, one only needs to pay the licensing cost."

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"The pricing is good, and it is not very expensive."

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"It is more reasonably priced than other vendors."

"​Accurately predict your licensing counts as this is a subscription based product.​"

"The solution has a mid-range price point in the market"

"It is a reasonably priced solution."