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Cisco XDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Ransomware Protection (3rd)
 

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.9%, up from 0.2% compared to the previous year. The mindshare of Intercept X Endpoint is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
The single point of maintenance and dashboards are the strong points of Cisco XDR ( /categories/extended-detection-and-response-xdr ). The visibility of the network is the main valuable feature. Customers frequently request features that offer better system visibility. The solution also offers automated response capability, which I would rate around eight out of ten.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support from Cisco is good and very helpful."
"I appreciate the granularity of what I get from Cisco XDR the most."
"Cisco XDR offers threat intelligence and links with the Firewall."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"The feature I appreciate the most about Cisco XDR is the reliability."
"The feature I appreciate the most about Cisco XDR is the reliability."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature."
"We have found the pricing to be reasonable."
 

Cons

"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"Cisco XDR can be improved by addressing the upfront cost."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"The price of this solution can be improved."
"Should include additional integration."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"I'm not clear on what features need improvement. Everything is mostly fine."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The price of the solution is average compared to the market."
"One can pay for the license annually, or at two and five year intervals."
"We have bought a three-year license."
"On a per-user basis, my company has to pay a certain amount of money."
"The solution requires an annual subscription."
"I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
"There is a license required to use this solution."
"The price of this product should be reduced because it is a little high."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
19%
Comms Service Provider
7%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated.
What needs improvement with Cisco XDR?
My only complaint about Cisco XDR is related to licensing, which is complicated.
What is your primary use case for Cisco XDR?
We use Cisco XDR for our network devices and data centers, as we are an internet provider. We deliver the internet to customers.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

No data available
Sophos Intercept X
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Cisco XDR vs. Intercept X Endpoint and other solutions. Updated: June 2025.
863,331 professionals have used our research since 2012.