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Cisco XDR vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 2.0%, up from 0.5% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
ESET PROTECT Enterprise0.9%
Cisco XDR2.0%
Other97.1%
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
We are integrators, and we also resell Cisco XDR. Global customers are the primary users of Cisco XDR, while local customers often don't request it. For global customers, they directly request Cisco XDR and share all the part codes with us The single point of maintenance and dashboards are the…
Manikumar David - PeerSpot reviewer
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards, ingest all the analytics, and make it something meaningful to their business to actually get real, purposeful information out of just a swamp of data."
"I appreciate the granularity of what I get from Cisco XDR the most."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Technical support from Cisco is good and very helpful."
"The feature I appreciate the most about Cisco XDR is the reliability."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"It is easy to patch, update, and set up scheduled scans."
"From my personal perspective, it is easy to see on the console what's happening with each system."
"ESET PROTECT Enterprise is reliable."
"Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The technical support of ESET is very good."
 

Cons

"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"Cisco XDR can be improved by addressing the upfront cost."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"I would say I got to stop beta testing myself."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"I would like to see more features on the reporting side of things."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The tool is complex and expensive."
"Its automation can be improved."
"They need to reduce the number of notifications on the endpoints."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"ESET PROTECT Enterprise is affordable."
"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
University
6%
Computer Software Company
16%
Comms Service Provider
14%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated.
What needs improvement with Cisco XDR?
My only complaint about Cisco XDR is related to licensing, which is complicated.
What is your primary use case for Cisco XDR?
We use Cisco XDR for our network devices and data centers, as we are an internet provider. We deliver the internet to customers.
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Interactive Demo

Demo not available
 

Overview

Find out what your peers are saying about Cisco XDR vs. ESET PROTECT Enterprise and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.