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Cisco XDR vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of June 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.8%, up from 0.1% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
The single point of maintenance and dashboards are the strong points of Cisco XDR ( /categories/extended-detection-and-response-xdr ). The visibility of the network is the main valuable feature. Customers frequently request features that offer better system visibility. The solution also offers automated response capability, which I would rate around eight out of ten.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the granularity of what I get from Cisco XDR the most."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"The feature I appreciate the most about Cisco XDR is the reliability."
"The feature I appreciate the most about Cisco XDR is the reliability."
"Technical support from Cisco is good and very helpful."
"The features of Cisco XDR benefit my company since time is money. When outages happen and when a customer can't reach the internet, they get agitated. Therefore, the quicker we can mitigate an issue, our customers get happier in a quicker fashion."
"Cisco XDR offers threat intelligence and links with the Firewall."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"ESET PROTECT Enterprise is reliable."
"It is easy to patch, update, and set up scheduled scans."
"The solution offers a lot of configuration capabilities."
"The technical support of ESET is very good."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
 

Cons

"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"Cisco XDR can be improved by addressing the upfront cost."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"I would like to see more features on the reporting side of things."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"They need to reduce the number of notifications on the endpoints."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The solution can be quite technical and therefore is challenging for new users."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Comms Service Provider
13%
Government
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
Costs vary depending on dollar fluctuations. Cisco requires conversion to dollars, which affects the cost compared to local competitors who bill in local currency. Overall, the price is a bit expen...
What needs improvement with Cisco XDR?
An issue that we have with Cisco XDR is the observable list. These observables are basically similar to a chess board where you have a certain number of spots to put pieces. It's the same concept w...
What is your primary use case for Cisco XDR?
I use Cisco XDR because I'm a SOC analyst. It's something I use every single day. The majority of my work has been in Cisco XDR looking through incidents, reading reports that it gives, and making ...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness...
What is your primary use case for ESET Protect?
I work with another ESET solution called EDR and XDR. I am working with ESET PROTECT Enterprise and ESET Endpoint Security. I am using ESET Secure Authentication, also called ESET EDR and XDR Enter...
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Interactive Demo

Demo not available
 

Overview

Find out what your peers are saying about Cisco XDR vs. ESET PROTECT Enterprise and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.