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Cisco XDR vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
30th
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.7%, up from 0.1% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
The single point of maintenance and dashboards are the strong points of Cisco XDR ( /categories/extended-detection-and-response-xdr ). The visibility of the network is the main valuable feature. Customers frequently request features that offer better system visibility. The solution also offers automated response capability, which I would rate around eight out of ten.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco XDR offers threat intelligence and links with the Firewall."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Technical support from Cisco is good and very helpful."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"ESET PROTECT Enterprise is reliable."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"The solution offers a lot of configuration capabilities."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"We can easily manage resources, disable or enable clients and update them."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
 

Cons

"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"They need to reduce the number of notifications on the endpoints."
"They need to reduce the number of notifications on the endpoints."
"The tool is complex and expensive."
"The solution can be quite technical and therefore is challenging for new users."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"Its automation can be improved."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
University
7%
Financial Services Firm
7%
Computer Software Company
20%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
Costs vary depending on dollar fluctuations. Cisco requires conversion to dollars, which affects the cost compared to local competitors who bill in local currency. Overall, the price is a bit expen...
What needs improvement with Cisco XDR?
An issue that we have with Cisco XDR is the observable list. These observables are basically similar to a chess board where you have a certain number of spots to put pieces. It's the same concept w...
What is your primary use case for Cisco XDR?
I use Cisco XDR because I'm a SOC analyst. It's something I use every single day. The majority of my work has been in Cisco XDR looking through incidents, reading reports that it gives, and making ...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Interactive Demo

Demo not available
 

Overview

Find out what your peers are saying about Cisco XDR vs. ESET PROTECT Enterprise and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.