We performed a comparison between Cisco Web Security Appliance and McAfee Web Protection [EOL] based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable feature is that we can use it as a proxy."
"It's a scalable product."
"The tool has good Umbrella DNS security."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"Great for assisting with connections to networks or apps."
"It integrates well with Cisco Email Security Appliance."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"It also has high availability."
"The product is quite an effective firewall."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured."
"The stability has a good standard right now."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"Provides good accessibility and handles any overload very well."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"The solution is not too expensive. It's affordable."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"Customer support is good but could be improved."
"This solution could be more secure."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The tool needs to provide logs. They need to improve firewall threat defense."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"Lacking filter for spam."
"We need a better customer experience and more flexibility in the product."
"Endpoints are lightweight agents, eating too much of the host resources."
"The solution should be more proactive in regards to sending you updates."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while McAfee Web Protection [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG) with 16 reviews. Cisco Web Security Appliance is rated 7.8, while McAfee Web Protection [EOL] is rated 8.2. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of McAfee Web Protection [EOL] writes "Secure, reasonably priced, and performs well". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas McAfee Web Protection [EOL] is most compared with . See our Cisco Web Security Appliance vs. McAfee Web Protection [EOL] report.
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