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Cisco Umbrella vs Forcepoint ONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Umbrella enhances security and productivity, reduces costs, and simplifies network management, offering significant ROI and client satisfaction.
Sentiment score
6.8
Forcepoint ONE enhances cybersecurity and productivity, offering risk mitigation despite some users considering Microsoft's comparable solutions.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella provides knowledgeable support, but users desire faster response times despite high satisfaction and effective resources.
Sentiment score
7.2
Forcepoint ONE's support is praised for responsiveness and personalized service, despite some initial response time complaints.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
They are responsive and assist me with creating cases for any complex issues.
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers scalable, cloud-based cybersecurity, easily handling thousands of users and sites while adapting to organizational needs.
Sentiment score
7.2
Forcepoint ONE offers exceptional scalability with smooth deployments and high adoption rates, especially on AWS for rapid scaling.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, high uptime, minimal glitches, and seamless performance across platforms with high user satisfaction.
Sentiment score
8.1
Forcepoint ONE offers near-perfect uptime and seamless integration, delivering high reliability and performance with minimal maintenance.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
 

Room For Improvement

Users seek improved integrations, security features, customization, licensing flexibility, interface ease, support, pricing, and deployment for Cisco Umbrella.
Forcepoint ONE needs improved DLP, MFA, AD integration, real-time reporting, scalability, and compatibility with IDP providers for seamless use.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
 

Setup Cost

Cisco Umbrella pricing is flexible yet debated, with negotiable discounts and enterprise bundles but mixed views on cost transparency.
Forcepoint ONE offers flexible, negotiable pricing with various licensing options; understanding terms is vital to maximize investment.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
The licensing and pricing were fine with no issues.
 

Valuable Features

Cisco Umbrella offers robust DNS security, easy deployment, and integration, enhancing protection and visibility for hybrid work environments.
Forcepoint ONE enhances security with location mapping, data protection, seamless integration, and efficient monitoring for effective governance.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
I can access social networks but block specific platforms like Instagram and Facebook while allowing access to LinkedIn, a professional network.
 

Categories and Ranking

Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Forcepoint ONE
Ranking in Secure Web Gateways (SWG)
21st
Ranking in Cloud Access Security Brokers (CASB)
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Secure Access Service Edge (SASE) (15th)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 17.3%, down from 20.8% compared to the previous year. The mindshare of Forcepoint ONE is 1.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Edwin Eze-Osiago - PeerSpot reviewer
Easy to deploy, stable, and scalable
Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
14%
Government
11%
Financial Services Firm
10%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Forcepoint ONE?
The platform's feature that has been most beneficial for our web security is its capability to replicate rules.
What is your experience regarding pricing and costs for Forcepoint ONE?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we rebuilt and moved to the cloud.
What needs improvement with Forcepoint ONE?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated.
 

Also Known As

OpenDNS
Bitglass
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
UNC-Charlotte
Find out what your peers are saying about Cisco Umbrella vs. Forcepoint ONE and other solutions. Updated: June 2025.
863,651 professionals have used our research since 2012.