We performed a comparison between Cisco TelePresence and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The SpeakerTrack feature is the most valuable feature."
"The configuration is a valuable."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"PresenterTrack cameras improve the meeting experience."
"We have a dual screen option to enable video and content sharing."
"It was stable. So, I would rate the stability a ten out of ten."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The most valuable feature has been the ability to give control to others for support purposes."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The most valuable feature of TeamViewer is its ease of use."
"The most valuable feature of TeamViewer is user-friendliness."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The price of Cisco TelePresence overall should be reduced."
"The tool is expensive."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The calling features can be improved."
"The support could improve their speed."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. Cisco TelePresence is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our Cisco TelePresence vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
