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Cisco Secure Firewall vs Netgate pfSense vs Palo Alto Networks WildFire comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
5.8
Cisco Secure Firewall provides security and efficiency benefits, though maintenance costs and ROI measurement pose challenges for some users.
Sentiment score
7.9
Netgate pfSense offers cost-effective, high-performance solutions, replacing pricier options and improving network stability, efficiency, and security.
Sentiment score
7.5
Palo Alto Networks WildFire efficiently prevents threats, reduces costs significantly, and integrates seamlessly for comprehensive real-time security.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
If they can save their data from attackers then it would save them at least two days of not working plus the cost of recovery, which would be much more than the cost of the system and maintenance.
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
In four years of using it, that payment of 189 dollars per year has already paid off.
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for strong support but experiences inconsistent response times and varying support quality.
Sentiment score
6.8
Cisco Secure Firewall's support is praised for expertise and responsiveness, though some users report occasional service inconsistencies.
Sentiment score
8.0
Netgate pfSense offers reliable community resources and praised paid support, despite occasional inconsistencies with complex technical issues.
Sentiment score
7.3
Palo Alto Networks WildFire support excels for large companies, with varied quality and responsiveness for others, depending on region.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
If I have a priority one case, I am able to call the manager to raise the severity.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
The support is quite difficult to access promptly.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable and flexible, though complex deployments and upgrade costs can pose challenges for users.
Sentiment score
6.0
Cisco Secure Firewall is praised for scalability but faces challenges with deployment costs, licensing, and hardware limitations.
Sentiment score
7.0
Netgate pfSense is scalable and cost-effective, managing large networks efficiently with adaptable hardware and seamless expansion capabilities.
Sentiment score
8.2
Palo Alto Networks WildFire excels in adaptability, scalability, and seamless integration, meeting diverse organizational demands and high-performance standards.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Scalability presents a challenge.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Even with the highest one, the 4600, we still face issues, particularly when transitioning between screens; it becomes very slow.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
Wildfire is highly scalable.
Palo Alto Networks WildFire is scalable, and I give it a nine for scalability.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability and performance, with timely updates enhancing reliability in diverse configurations.
Sentiment score
7.8
Cisco Secure Firewall is stable and reliable, with minor issues quickly resolved through updates and proper management.
Sentiment score
6.9
Users highly rate Netgate pfSense's stability, attributing rare issues mainly to hardware rather than the software itself.
Sentiment score
8.4
Palo Alto Networks WildFire is highly reliable, stable, and efficient, excelling in large-scale deployments and seamless cloud integration.
We have not had any problems with the operating systems or maintenance of subscriptions.
The solution is very stable.
We have observed that the device is significantly more stable than before.
Cisco Secure Firewall offers exceptional performance and stability.
We were begging them to implement two-factor authentication mechanisms, and they never did it, and in the end, something happened.
The stability of the Cisco Secure Firewall is excellent, and I find it very reliable at this moment.
I rate the solution's stability a ten out of ten.
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
 

Room For Improvement

Fortinet FortiGate users find issues with support, cost, usability, and features like DLP and reporting compared to competitors.
Cisco Secure Firewall requires upgrades in performance, usability, cost, third-party integration, and advanced features to enhance user experience.
Netgate pfSense needs better GUI usability, management, consistent updates, improved performance, intuitive interfaces, and strategic communication.
Palo Alto Networks WildFire needs improvements in cost, user interface, ease of deployment, integration, detection capabilities, and support efficiency.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Firepower Management Center is quite out of date compared to other vendors.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
Cisco Firewalls require FMC for management.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
The support could be improved, as it takes a while to get assistance from the vendors.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing for SMBs, with manageable upfront costs and negotiable long-term discounts.
Cisco Secure Firewall is premium priced, with initial and ongoing costs often higher than competitors, but offers reputed quality.
Netgate pfSense is cost-effective, open-source, integrates key functions, and offers affordable subscriptions, appealing to budget-focused enterprises.
Palo Alto Networks WildFire is valued for advanced security despite high costs, preferred by enterprises but challenging for smaller firms.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It's considered a premium, but people pay that price for Cisco.
The licensing process for Cisco Secure Firewall is convoluted, involving many steps to request and enter a license key.
The price of setup is approximately €500 to €800, which also includes the initial monitoring.
You can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution.
The product is free of cost.
I would rate it an eight out of ten in terms of affordability.
 

Valuable Features

Fortinet FortiGate offers comprehensive security features, easy management, high-performance support, and competitive pricing, making it highly valued by users.
Cisco Secure Firewall offers robust security, ease of management, scalability, and seamless integration, enhanced by Talos threat intelligence.
Netgate pfSense is praised for its performance, flexibility, robust features, and user-friendly interface, enhancing security and scalability.
WildFire offers sandboxing, App-ID, and automation, excelling in threat detection with real-time updates and seamless integration.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
It includes features like IPS, malware protection, and other security features.
Cisco Firewall has very good features, like trusted applications and restricted access for users based on keywords.
The most valuable features of Cisco Secure Firewall include the next-generation firewall and its strong anti-malware capabilities.
With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies.
The price point is the most valuable aspect of the solution.
I like the tool's flexibility in the sense that you do not have to buy an appliance. You can put it on your own hardware, and it can be very simplistic hardware with simple configurations.
Integrating Palo Alto Networks WildFire with various security protocols similar to a firewall has significantly improved the overall threat detection capabilities in our organization.
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
 

Mindshare comparison

Firewalls
Firewalls
Advanced Threat Protection (ATP)
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Carlos Reis - PeerSpot reviewer
Proven reliability and strong support spark trust but system updates slow and complex
The Cisco Secure Firewall product in general has room for improvement. I had a problem this weekend working with one of them, and I think it's very specific, though I'm going to be more general with my answer. Cisco has the FMC as a centralized tool, but sometimes they have too many dependencies. I faced a problem this weekend because while trying to solve an issue with one of the company's firewall management centers, I couldn't update or install an update on the platform due to a remote site being down. The device got stuck in my queue. I had to cancel my maintenance because of that. Everyone was expecting me to fix many bugs, but because of one device, I had to cancel everything. Sometimes the ID is nice around Cisco, but another area they need to improve is the capability to manage multiple devices. The FMC manages many devices, but if I put too many, around 300 devices, it becomes very slow, and the system becomes heavy. When you compare that with solutions such as Palo Alto, Palo Alto can manage many more devices on the same type of platform. Cisco is better at managing things such as RMAs. They do that exceptionally, even with the support. However, when we're talking about the FMC itself, sometimes they have some small issues; the platform is very slow and has too many bugs in the versions. We constantly need to update the platform to maintain stability.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
AjayKumar17 - PeerSpot reviewer
Enhanced cybersecurity with advanced sandboxing and effective in controlling DNS issues
Improvements are needed in the UI part. The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings. This information should be integrated with the Dashboard so that system admins can see what is happening. Furthermore, technical support needs a lot of improvement, particularly in terms of responsiveness and adhering to service level agreements.
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Educational Organization
41%
Computer Software Company
14%
University
5%
Manufacturing Company
4%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
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