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Cisco Meraki MX vs Fortinet FortiGate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Cisco Meraki MX provides significant ROI through cost savings, simplified administration, and long-term value despite initial expenses.
Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
8.1
Cisco Meraki MX is praised for exceptional 24/7 support, with minor issues, enhancing its user-friendly and reliable service.
Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
 

Scalability Issues

Sentiment score
7.6
Cisco Meraki MX scales effectively, praised for ease of upgrades and administration, though larger enterprises note certain limitations.
Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
 

Stability Issues

Sentiment score
8.5
Cisco Meraki MX offers stable, reliable performance with effective updates, minimal disruptions, and high evaluations, despite minor filtering issues.
Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
 

Room For Improvement

Cisco Meraki MX needs improvements in load balancing, configurability, costs, support responsiveness, and integrating advanced enterprise and security features.
Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
 

Setup Cost

Cisco Meraki MX is costly but valued for its cloud-managed features, advanced security, and excellent customer support.
Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
The price could be reduced by around 30% to make it more comfortable.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
 

Valuable Features

Cisco Meraki MX offers cloud-managed, easy deployment with auto VPN, SD-WAN, robust security, and centralized, scalable network management.
Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
19th
Ranking in Unified Threat Management (UTM)
6th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
No ranking in other categories
Fortinet FortiGate
Ranking in Firewalls
1st
Ranking in Unified Threat Management (UTM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd)
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.4%, down from 3.5% compared to the previous year. The mindshare of Fortinet FortiGate is 20.7%, up from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.7%
Cisco Meraki MX3.4%
Other75.9%
Firewalls
 

Q&A Highlights

reviewer1386135 - PeerSpot reviewer
Nov 25, 2020
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Answers from the Community

reviewer1386135 - PeerSpot reviewer
Nov 25, 2020
Nov 25, 2020
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn relies on windows vpn setup (we would prefer a software solution). But when we bought Meraki's we were switching from something with little to no visibility into the network. The visibility we got wi...
2 out of 4 answers
reviewer732537 - PeerSpot reviewer
Jul 13, 2020
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn relies on windows vpn setup (we would prefer a software solution).   But when we bought Meraki's we were switching from something with little to no visibility into the network.  The visibility we got with the meraki and the content filtering and ability to block countries was quick and easy to setup.  If we weren't looking to lock things down further, we would renew our Meraki's rather than replace them.  We are also looking at the fortigate series, but we would be using the latest generation - I think the 60f would be the newest of the 60 size.
PY
Oct 20, 2020
I recommend that using a Sonicwall as the peripheral firewall as you can easily configure the firewall rules to block certain countries. Its ease of use and SSL inspection and many other features and reporting features are more than sufficient for a small company.  You don't need a dedicated IT department, Sonicwall provide cloud-based support services that can assist you 24hrs/ 7 days.    To enhance the firewall protection further, we also deploy ZoneAlarm and webroot security firewalls at the desktops level.  We also have several firewalls routers to safeguard very important servers, giving an onion-like "layers defense" structure. 
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise17
Large Enterprise16
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Find out what your peers are saying about Cisco Meraki MX vs. Fortinet FortiGate and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.