

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Importantly, we didn’t need to hire any additional staff; we were able to absorb this responsibility using our existing team.
Within half an hour, the team person will arrive, and the issue will be resolved in an hour.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
We were able to get in touch with the person who constructed the LLM and its agentic aspects relatively quickly to address our questions.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Despite nearly doubling the number of mailboxes and adding significantly more detection rules, the service remains just as fast as it was when we first implemented it.
Based on my experience, the stability of Cisco Secure Email is very strong.
Sublime Security acted quickly; once Microsoft alerted Outlook about the incoming email, Sublime Security managed to pull it from the stream before it had a chance to appear in the user's inbox.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
It may take nearly an hour to get back to normal while configuring policies.
One breach could potentially put a small company out of business, so having a tool such as this might save them from that fate.
While they do provide API-level access and web hooks, I believe more out-of-the-box integrations with SOAR platforms and SIEM tools would enhance Sublime's value.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
It's competitive with its peers, especially for the number of mailboxes we have.
It is highly effective in catching phishing and spam emails.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It adds a smarter layer that catches anything missed by Microsoft 365 or Google Workspace protection.
This level of detail is essential for analysts and anyone conducting evaluations, as it helps them understand the specific circumstances of their environment.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Email | 4.4% |
| Sublime Security | 1.2% |
| Other | 94.4% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Sublime Security provides innovative email security solutions focusing on advanced threat detection and customization, designed to tackle complex security challenges in enterprise environments.
True to its name, Sublime Security delivers a robust platform for email security that empowers professionals with precision tools for threat hunting and detection. It stands out for its focus on customization, allowing users to tailor security protocols to specific threats, enhancing detection accuracy. The platform supports detailed analysis, enabling IT teams to dissect threats and respond swiftly. Despite its strengths, improvement areas include easing integration processes and expanding user documentation.
What features define Sublime Security?
What benefits or returns on investment should users consider?
Within the financial sector, Sublime Security is implemented to protect sensitive client data from phishing and malware attacks. In healthcare, it offers customized solutions for securing patient information against unauthorized access. The adaptability of its detection algorithms makes it valuable in diverse industry applications.
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